# Confluence(Cloud) Sync Error

**URL:** <https://discuss.elastic.co/t/confluence-cloud-sync-error/289516>\
**Category:** Elasticsearch\
**Created:** [November 18, 2021, 12:34am UTC](https://discuss.elastic.co/t/confluence-cloud-sync-error/289516 "2021-11-18T00:34:37Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![sungho](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sungho/32/97248_2.png) [@sungho](https://discuss.elastic.co/u/sungho)\
**Post date:** [November 18, 2021, 12:34am UTC](https://discuss.elastic.co/t/confluence-cloud-sync-error/289516/1 "2021-11-18T00:34:37Z")

</div>

> "incremental": [  
> {  
> "createdAt": "2021-11-17T22:40:41Z",  
> "status": "complete",  
> "fatalException": null,  
> "errorReason": null,  
> "completedAt": "2021-11-17T22:40:50Z",  
> "durationSeconds": 9.0,  
> "documentErrorCount": 1,  
> "documentErrors": [  
> {  
> "error\_id": "619584f0bb49104e3fec366d",  
> "error\_class": "Connectors::ContentSources::Atlassian::CustomClient::ClientError",  
> "error\_message": "Exception: Connectors::ContentSources::Atlassian::CustomClient::ClientError: {"statusCode":404,"data":{"authorized":false,"valid":false,"errors":[{"message":{"translation":"No content found with id : 196612","args":}}],"successful":false},"message":"com.atlassian.confluence.api.service.exceptions.NotFoundException: No content found with id : 196612"}: Context: {:message\_id\u003d\u003e"619584f0bb49104e3fec366d"}",  
> "stack\_trace": "/usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/atlassian/custom\_client.class:41:in `parse\_and\_raise\_if\_necessary!\u0027: Failed to call [https://api.atlassian.com/ex/confluence/46f8c327-d419-4b14-ba37-4ab8334b3d6c/rest/api/content/196612?expand\u003dbody.export\_view%2Chistory.lastUpdated%2Cancestors%2Cspace%2Cchildren.comment.body.export\_view%2Ccontainer%2Crestrictions.read.restrictions.user%2Crestrictions.read.restrictions.group\u0026status\u003dany](https://api.atlassian.com/ex/confluence/46f8c327-d419-4b14-ba37-4ab8334b3d6c/rest/api/content/196612?expand%5Cu003dbody.export_view%2Chistory.lastUpdated%2Cancestors%2Cspace%2Cchildren.comment.body.export_view%2Ccontainer%2Crestrictions.read.restrictions.user%2Crestrictions.read.restrictions.group%5Cu0026status%5Cu003dany) because 404: {"statusCode":404,"data":{"authorized":false,"valid":false,"errors":[{"message":{"translation":"No content found with id : 196612","args":}}],"successful":false},"message":"com.atlassian.confluence.api.service.exceptions.NotFoundException: No content found with id : 196612"}\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/custom\_client.class:29:in `content_by_id\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/confluence/extractor.class:205:in `get\_content\_restrictions\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:26:in `block in yield_document_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/confluence/extractor.class:96:in `block in yield\_content\_for\_space\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:281:in `convert_rate_limit_errors\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:163:in `block in yield\_single\_document\_change\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:216:in `convert_transient_server_errors\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:162:in `yield\_single\_document\_change\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:94:in `block in yield_content_for_space\u0027\n\tfrom org/jruby/RubyArray.java:1809:in `each\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:93:in `block in yield_content_for_space\u0027\n\tfrom org/jruby/RubyKernel.java:1442:in `loop\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:85:in `yield_content_for_space\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/confluence/extractor.class:21:in `block in yield\_document\_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:76:in `block in yield_spaces\u0027\n\tfrom org/jruby/RubyArray.java:1809:in `each\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:75:in `block in yield_spaces\u0027\n\tfrom org/jruby/RubyKernel.java:1442:in `loop\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/confluence/extractor.class:73:in `yield_spaces\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/confluence/extractor.class:15:in `yield\_document\_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:146:in `block in document_changes\u0027\n\tfrom org/jruby/RubyGenerator.java:104:in `each\u0027\n\tfrom org/jruby/RubyEnumerator.java:396:in `each\u0027\n\tfrom org/jruby/RubyEnumerator.java:414:in `each\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:153:in `block in document_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:284:in `block in measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:53:in `duration\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:284:in `measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/stats.class:4:in `measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:143:in `block in document\_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:281:in `convert_rate_limit_errors\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:105:in `block in with\_auth\_tokens\_and\_retry\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:216:in `convert_transient_server_errors\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:104:in `with\_auth\_tokens\_and\_retry\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content\_sources/base/extractor.class:142:in `block in document_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:284:in `block in measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:53:in `duration\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/statsd-instrument-2.1.1/lib/statsd/instrument.rb:284:in `measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/stats.class:4:in `measure\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/content_sources/base/extractor.class:141:in `document\_changes\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/work/index.class:13:in `block in run\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/work/abstract_extractor_work.class:97:in `run\_with\_suspension\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/work/index.class:12:in `run\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/work/abstract_extractor_work.class:135:in `execute\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/lib/connectors/workers/extract\_worker.class:7:in `block in run\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/concurrent-ruby-1.1.9/lib/concurrent-ruby/concurrent/executor/safe_task_executor.rb:24:in `block in execute\u0027\n\tfrom com/concurrent\_ruby/ext/SynchronizationLibrary.java:232:in `synchronize\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/concurrent-ruby-1.1.9/lib/concurrent-ruby/concurrent/executor/safe_task_executor.rb:19:in `execute\u0027\n\tfrom /usr/share/enterprise-search/lib/war/connectors/config/initializers/concurrent.class:16:in `block in realize\u0027\n\tfrom /usr/share/enterprise-search/lib/war/gems/gems/concurrent-ruby-1.1.9/lib/concurrent-ruby/concurrent/executor/java_executor_service.rb:79:in `run\u0027\n"  
> }  
> ]

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [November 19, 2021, 4:28am UTC](https://discuss.elastic.co/t/confluence-cloud-sync-error/289516/2 "2021-11-19T04:28:57Z")

</div>

Welcome to our community! 😃

It's not clear what you are asking or what your problem is sorry . Simply posting an error with no context doesn't make it easier for us to help you.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 17, 2021, 4:29am UTC](https://discuss.elastic.co/t/confluence-cloud-sync-error/289516/3 "2021-12-17T04:29:49Z")

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