# Connection timeout Active Directory

**URL:** <https://discuss.elastic.co/t/connection-timeout-active-directory/133745>\
**Category:** Elasticsearch\
**Created:** [May 29, 2018, 7:38pm UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745 "2018-05-29T19:38:24Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![meetdave2611997](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@meetdave2611997](https://discuss.elastic.co/u/meetdave2611997)\
**Post date:** [May 29, 2018, 7:38pm UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/1 "2018-05-29T19:38:24Z")

</div>

Hello,

I am facing some issue with connection with the active directory authentication Here is my configuration of `elasticsearch.yml`

```
    xpack:
    security:
    authc:
    realms:
        native1:
        type: native
        order: 0
        active_directory1:
        type: active_directory
        domain_name: "ad.test.com"
        url: "ldaps://ldap.cloud.test.com:636"
        ssl:
            verification_mode: none
        group_search:
            base_dn: "ou=Groups,ou=Objects,dc=ad,dc=test,dc=com"
        unmapped_groups_as_roles: false

```

Using this configuration, users are able to authenticate and login into kibana but the problem is elasticsearch constantly throws these errors.

```
    [2018-05-29T19:31:05,247][WARN][o.e.x.s.a.l.s.LdapUtils] caught exception while trying to follow referral [ldap://ForestDnsZones.ad.test.com/DC=ForestDnsZones,DC=ad,DC=test,DC=com]
com.unboundid.ldap.sdk.LDAPException: An error occurred while attempting to connect to server ForestDnsZones.ad.test.com:389: java.io.IOException: LDAPException(resultCode=91 (connect error), errorMessage='An error occurred while attempting to establish a connection to server ForestDnsZones.ad.test.com/x.x.x.x:389: ConnectException(message='Connection timed out (Connection timed out)', trace='socketConnect(PlainSocketImpl.java:native) / doConnect(AbstractPlainSocketImpl.java:350) / connectToAddress(AbstractPlainSocketImpl.java:206) / connect(AbstractPlainSocketImpl.java:188) / connect(SocksSocketImpl.java:392) / connect(Socket.java:589) / connect(SSLSocketImpl.java:673) / run(ConnectThread.java:146)', revision=24201)')
        at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:870) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:760) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:710) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at com.unboundid.ldap.sdk.LDAPConnection.<init>(LDAPConnection.java:534) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at com.unboundid.ldap.sdk.LDAPConnection.getReferralConnection(LDAPConnection.java:4545) ~[unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at org.elasticsearch.xpack.security.authc.ldap.support.LdapUtils.followReferral(LdapUtils.java:514) ~[x-pack-5.4.1.jar:5.4.1]
        at org.elasticsearch.xpack.security.authc.ldap.support.LdapUtils.access$300(LdapUtils.java:56) ~[x-pack-5.4.1.jar:5.4.1]
        at org.elasticsearch.xpack.security.authc.ldap.support.LdapUtils$LdapSearchResultListener.searchResultReceived(LdapUtils.java:446) [x-pack-5.4.1.jar:5.4.1]
        at com.unboundid.ldap.sdk.AsyncSearchHelper.responseReceived(AsyncSearchHelper.java:240) [unboundid-ldapsdk-3.2.0.jar:3.2.0]
        at com.unboundid.ldap.sdk.LDAPConnectionReader.run(LDAPConnectionReader.java:569) [unboundid-ldapsdk-3.2.0.jar:3.2.0]
Caused by: java.io.IOException: LDAPException(resultCode=91 (connect error), errorMessage='An error occurred while attempting to establish a connection to server ForestDnsZones.ad.test.com/x.x.x.x:389: ConnectException(message='Co
ting to establish a connection to server ForestDnsZones.ad.test.com/x.x.x.x:389: ConnectException(message='Connection timed out (Connection timed out)', trace='socketConnect(PlainSocketImpl.java:native) / doConnect(AbstractPlainSocketImpl.java:350) / connectToAddress(AbstractPlainSocketImpl.java:206) / connect(AbstractPlainSocketImpl.java:188) / connect(SocksSocketImpl.java:392) / connect(Socket.java:589) / connect(SSLSocketImpl.java:673) / run(ConnectThread.java:146)', revision=24201)')
        at sun.reflect.GeneratedConstructorAccessor61.newInstance(Unknown Source) ~[?:?]
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:?]
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423) ~[?:1.8.0_151]
        at com.unboundid.util.StaticUtils.createIOExceptionWithCause(StaticUtils.java:2524) ~[?:?]
        at com.unboundid.ldap.sdk.LDAPConnectionInternals.<init>(LDAPConnectionInternals.java:172) ~[?:?]
        at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:860) ~[?:?]
        ... 9 more
Caused by: com.unboundid.ldap.sdk.LDAPException: An error occurred while attempting to establish a connection to server ForestDnsZones.ad.test.com/x.x.x.x:389: ConnectException(message='Connection timed out (Connection timed out)', trace='socketConnect(PlainSocketImpl.java:native) / doConnect(AbstractPlainSocketImpl.java:350) / connectToAddress(AbstractPlainSocketImpl.java:206) / connect(AbstractPlainSocketImpl.java:188) / connect(SocksSocketImpl.java:392) / connect(Socket.java:589) / connect(SSLSocketImpl.java:673) / run(ConnectThread.java:146)', revision=24201)
        at com.unboundid.ldap.sdk.ConnectThread.getConnectedSocket(ConnectThread.java:240) ~[?:?]
        at com.unboundid.ldap.sdk.LDAPConnectionInternals.<init>(LDAPConnectionInternals.java:161) ~[?:?]
        at com.unboundid.ldap.sdk.LDAPConnection.connect(LDAPConnection.java:860) ~[?:?]
        ... 9 more
Caused by: java.net.ConnectException: Connection timed out (Connection timed out)
        at java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:1.8.0_151]
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) ~[?:1.8.0_151]
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) ~[?:1.8.0_151]
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) ~[?:1.8.0_151]
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:1.8.0_151]
        at java.net.Socket.connect(Socket.java:589) ~[?:1.8.0_151]
        at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673) ~[?:?]
        at com.unboundid.ldap.sdk.ConnectThread.run(ConnectThread.java:146) ~[?:?]

```

Why is elasticsearch trying to connect to port 389? Is any configuration is wrong?

Thanks,  
Meet

---

<div class="post-metadata">

**Author:** ![ikakavas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ikakavas/32/34430_2.png) [@ikakavas](https://discuss.elastic.co/u/ikakavas)\
**Post date:** [May 30, 2018, 4:24am UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/2 "2018-05-30T04:24:16Z")

</div>

Hi Meet,

As you can see from the error message, Elasticsearch is simply trying to follow referrals to `ldap://ForestDnsZones.ad.test.com` that AD returns in order to get all user information ( See more abour referrals in AD [here](https://msdn.microsoft.com/en-us/library/aa746452(v=vs.85).aspx) )

You can instruct Elasticsearch to not follow these referrals ( especially given that athentication and information retrieval already works for you ) by setting

`follow_referrals: false`

in your realm configuration.

---

<div class="post-metadata">

**Author:** ![meetdave2611997](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@meetdave2611997](https://discuss.elastic.co/u/meetdave2611997)\
**Post date:** [May 30, 2018, 10:31am UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/3 "2018-05-30T10:31:20Z")

</div>

@ikakavas Thanks it worked!

Do you think that the above error can affect the performance for kibana/api calls to elastic? (kibana was timing out/ throwing socket hangup errors for \_xpack/authentication endpoint specifically)

---

<div class="post-metadata">

**Author:** ![ikakavas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ikakavas/32/34430_2.png) [@ikakavas](https://discuss.elastic.co/u/ikakavas)\
**Post date:** [May 31, 2018, 11:42am UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/4 "2018-05-31T11:42:22Z")

</div>

Yes, as you experienced. Was the behavior improved after you made the change for `follow_referrals` ?

---

<div class="post-metadata">

**Author:** ![meetdave2611997](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@meetdave2611997](https://discuss.elastic.co/u/meetdave2611997)\
**Post date:** [May 31, 2018, 12:52pm UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/5 "2018-05-31T12:52:12Z")

</div>

@ikakavas Yes performance is now much better.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 28, 2018, 12:52pm UTC](https://discuss.elastic.co/t/connection-timeout-active-directory/133745/6 "2018-06-28T12:52:15Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.
