# ConnectionError: socket hang up

**URL:** <https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009>\
**Category:** Kibana\
**Tags:** elastic-stack-security, docker\
**Created:** [January 13, 2024, 3:13pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009 "2024-01-13T15:13:58Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![y34rz3r0](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/y34rz3r0/32/124582_2.png) [@y34rz3r0](https://discuss.elastic.co/u/y34rz3r0)\
**Post date:** [January 13, 2024, 3:13pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/1 "2024-01-13T15:13:59Z")

</div>

> **[GitHub - y34r-z3r0/elastic: Learning and testing ELK stack features](https://github.com/y34r-z3r0/elastic)**
>
> Learning and testing ELK stack features . Contribute to y34r-z3r0/elastic development by creating an account on GitHub.

I successfully run this docker compose locally on macOS and can work with ELK, but when running the same compose I encounter the following errors:

```auto
[2024-01-13T14:26:44.001+00:00][ERROR][plugins.security.authorization] Error registering Kibana Privileges with Elasticsearch for kibana-.kibana: connect ECONNREFUSED 172.18.0.3:9200

```

And the consequence of this is most likely this error:

```auto
{"statusCode":503,"error":"Service Unavailable","message":"License is not available."}

```

I'm suggesting that the problem might be in `IPTABLES`, but since I'm new to this technology, I can't figure out what exactly I need to do.

But I see that no packets have been dropped in the `DOCKER-ISOLATION-STAGE-2` chain, which makes me confused in my opinion about IPTABLES.

```auto
> Chain DOCKER-ISOLATION-STAGE-2 (2 references)
> num pkts bytes target prot opt in out source destination         
> 1 0 0 DROP all -- * br-ba4e335d8552 0.0.0.0/0 0.0.0.0/0           
> 2 0 0 DROP all -- * docker0 0.0.0.0/0 0.0.0.0/0           
> 3 111 22701 RETURN all -- * * 0.0.0.0/0 0.0.0.0/0

```

Please tell me how can I fix this to run this compose successfully on ubuntu?

Here is the full Kibana log obtained with `grep ERROR`:

```auto
[2024-01-13T14:26:43.966+00:00][ERROR][plugins.securitySolution.endpoint:user-artifact-packager:1.0.0] EndpointError: Error scheduling task, received socket hang up - Local: 172.18.0.4:38172, Remote: unknown:unknown
[2024-01-13T14:26:43.968+00:00][ERROR][plugins.taskManager] Task cases-telemetry-task "cases-telemetry-task" failed: ConnectionError: socket hang up - Local: 172.18.0.4:38102, Remote: 172.18.0.3:9200
[2024-01-13T14:26:43.970+00:00][ERROR][plugins.taskManager] Task Fleet-Usage-Sender "Fleet-Usage-Sender-1.1.0" failed: ConnectionError: read ECONNRESET - Local: unknown:unknown, Remote: unknown:unknown
[2024-01-13T14:26:44.001+00:00][ERROR][plugins.security.authorization] Error registering Kibana Privileges with Elasticsearch for kibana-.kibana: connect ECONNREFUSED 172.18.0.3:9200
[2024-01-13T14:26:44.177+00:00][ERROR][plugins.security.authorization] Error registering Kibana Privileges with Elasticsearch for kibana-.kibana: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.186+00:00][ERROR][plugins.fleet] Failed to fetch latest version of synthetics from registry: '403 Forbidden' error response from package registry at https://epr.elastic.co/search?package=synthetics&prerelease=true&kibana.version=8.9.1
[2024-01-13T14:26:44.247+00:00][ERROR][plugins.fleet] uninstalling synthetics-1.0.1 after error installing: [ConnectionError: getaddrinfo EAI_AGAIN elasticsearch]
[2024-01-13T14:26:44.251+00:00][ERROR][plugins.fleet] failed to update package status to: install_failed ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.252+00:00][ERROR][plugins.fleet] failed to uninstall or rollback package after installation error Error: synthetics is not installed
[2024-01-13T14:26:44.252+00:00][ERROR][plugins.synthetics] ConnectionError: Error installing synthetics 1.0.1: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.416+00:00][ERROR][plugins.security.authorization] Error registering Kibana Privileges with Elasticsearch for kibana-.kibana: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.648+00:00][ERROR][plugins.taskManager] Task security:endpoint-diagnostics "security:endpoint-diagnostics:1.0.0" failed: ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.649+00:00][ERROR][plugins.taskManager] Task security:endpoint-meta-telemetry "security:endpoint-meta-telemetry:1.0.0" failed: ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.800+00:00][ERROR][plugins.security.authorization] Error registering Kibana Privileges with Elasticsearch for kibana-.kibana: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:44.802+00:00][ERROR][elasticsearch-service] Unable to retrieve version information from Elasticsearch nodes. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:47.798+00:00][ERROR][plugins.alerting] Error installing index template .alerts-security.alerts-default-index-template - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:47.798+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:47.799+00:00][ERROR][plugins.alerting] Error initializing context security - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:51.210+00:00][ERROR][plugins.alerting] Error installing index template .alerts-observability.logs.alerts-default-index-template - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:51.211+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:51.212+00:00][ERROR][plugins.alerting] Error initializing context observability.logs - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.223+00:00][ERROR][plugins.alerting] Error creating concrete write index - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.223+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.224+00:00][ERROR][plugins.alerting] Error initializing context observability.uptime - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.836+00:00][ERROR][plugins.alerting] Error creating concrete write index - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.836+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:52.837+00:00][ERROR][plugins.alerting] Error initializing context observability.slo - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:54.416+00:00][ERROR][plugins.alerting] Error installing index template .alerts-observability.metrics.alerts-default-index-template - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:54.417+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:54.418+00:00][ERROR][plugins.alerting] Error initializing context observability.metrics - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:55.047+00:00][ERROR][plugins.alerting] Error creating concrete write index - getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:55.047+00:00][ERROR][plugins.alerting] ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:26:55.048+00:00][ERROR][plugins.alerting] Error initializing context observability.apm - Failure during installation. getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:27:13.951+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:27:24.052+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:27:26.646+00:00][ERROR][plugins.eventLog] error initializing elasticsearch resources: error checking existance of ilm policy: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:27:26.647+00:00][ERROR][plugins.eventLog] initialization failed, events will not be indexed
[2024-01-13T14:27:34.135+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:27:44.208+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:27:54.275+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:04.366+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:14.441+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:24.537+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:34.650+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:44.744+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:28:54.816+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:04.888+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:14.960+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:25.055+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:35.143+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:45.228+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:29:55.308+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:05.382+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:15.456+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:25.539+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:35.612+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:45.700+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:30:55.769+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:31:05.850+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:31:15.921+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:31:26.010+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:31:36.103+00:00][ERROR][plugins.security.authentication] License is not available, authentication is not possible.
[2024-01-13T14:31:38.140+00:00][ERROR][savedobjects-service.repository.point-in-time-finder] Failed to open PIT for types [application_usage_totals]
ConnectionError: getaddrinfo EAI_AGAIN elasticsearch
[2024-01-13T14:31:38.143+00:00][ERROR][savedobjects-service.repository.point-in-time-finder] Failed to open PIT for types [application_usage_daily]
    at KibanaTransport.request (/usr/share/kibana/node_modules/@elastic/transport/lib/Transport.js:528:31)
    at runMicrotasks (<anonymous>)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at KibanaTransport.request (/usr/share/kibana/node_modules/@kbn/core-elasticsearch-client-server-internal/src/create_transport.js:51:16)
    at ClientTraced.GetApi [as get] (/usr/share/kibana/node_modules/@elastic/elasticsearch/lib/api/api/get.js:36:12) {
  meta: {
    body: undefined,
    statusCode: 0,
    headers: {},
    meta: {
      context: null,
      request: [Object],
      name: 'elasticsearch-js',
      connection: [Object],
      attempts: 0,
      aborted: false
    },
    warnings: [Getter]
  },
  isBoom: true,
  isServer: true,
  data: null,
  output: {
    statusCode: 503,
    payload: {
      statusCode: 503,
      error: 'Service Unavailable',
      message: 'getaddrinfo EAI_AGAIN elasticsearch'
    },
    headers: {}
  },
  [Symbol(SavedObjectsClientErrorCode)]: 'SavedObjectsClient/esUnavailable'
}

```

---

<div class="post-metadata">

**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [January 19, 2024, 11:34pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/2 "2024-01-19T23:34:18Z")

</div>

Your docker-compose looks very similar to one in our documentation. I would suggest starting with that one exactly as-is, and then gradually customize it as needed.

See: [Install Elasticsearch with Docker | Elasticsearch Guide [8.12] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/8.12/docker.html)  
And: [elasticsearch/docs/reference/setup/install/docker/docker-compose.yml at 8.12 · elastic/elasticsearch · GitHub](https://github.com/elastic/elasticsearch/blob/8.12/docs/reference/setup/install/docker/docker-compose.yml)

---

<div class="post-metadata">

**Author:** ![y34rz3r0](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/y34rz3r0/32/124582_2.png) [@y34rz3r0](https://discuss.elastic.co/u/y34rz3r0)\
**Post date:** [January 27, 2024, 12:32pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/3 "2024-01-27T12:32:08Z")

</div>

Yes, this is the official compose from Elastic, adapted to my needs, that’s why I asked for help here. Unfortunately, this does not answer my question.

---

<div class="post-metadata">

**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [January 29, 2024, 3:57pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/4 "2024-01-29T15:57:49Z")

</div>

Are you able to run all 3 nodes and get a Kibana connection using the "unadapted" docker compose configuration?

---

<div class="post-metadata">

**Author:** ![y34rz3r0](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/y34rz3r0/32/124582_2.png) [@y34rz3r0](https://discuss.elastic.co/u/y34rz3r0)\
**Post date:** [February 2, 2024, 2:37pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/5 "2024-02-02T14:37:29Z")

</div>

I took the original compose and env provided by Elastic:  
compose: [https://raw.githubusercontent.com/elastic/elasticsearch/8.12/docs/reference/setup/install/docker/docker-compose.yml](https://raw.githubusercontent.com/elastic/elasticsearch/8.12/docs/reference/setup/install/docker/docker-compose.yml)  
env:  
[https://raw.githubusercontent.com/elastic/elasticsearch/8.12/docs/reference/setup/install/docker/.env](https://raw.githubusercontent.com/elastic/elasticsearch/8.12/docs/reference/setup/install/docker/.env)

I specified 8.9.1 as the version.

Here's the same error:

```auto
{"statusCode":503,"error":"Service Unavailable","message":"License is not available."}

```

For convenience, I have included the full log of the `docker-compose.yml up` command in my repository:

> <https://github.com/y34r-z3r0/elastic/blob/main/compose.log>

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 1, 2024, 2:38pm UTC](https://discuss.elastic.co/t/connectionerror-socket-hang-up/351009/6 "2024-03-01T14:38:09Z")

</div>

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