# CORS error while adding ServiceNow ITSM connector **URL:** \ **Category:** Kibana\ **Created:** [December 12, 2022, 2:40pm UTC](https://discuss.elastic.co/t/cors-error-while-adding-servicenow-itsm-connector/321042 "2022-12-12T14:40:12Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rakeshl](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@rakeshl](https://discuss.elastic.co/u/rakeshl)\ **Post date:** [December 12, 2022, 2:40pm UTC](https://discuss.elastic.co/t/cors-error-while-adding-servicenow-itsm-connector/321042/1 "2022-12-12T14:40:12Z")
I have installed ECK with kibana 8.5.3. I have used logstash to forward the logs to ELK stack. I am able to see the logs in kibana. Now, I am trying to integrate elastic to ServiceNow ITSM for creating incidents for the alerts. When I try to create the ServiceNow ITSM connector, I am getting CORS error. Note: I have created the CORS rule and created the user as per 8.5 documentation. Also, When I create ServiceNow ITOM and try to test, the severity dropdown is empty. Any help to resolve this issue is much appriciated. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [January 9, 2023, 1:34pm UTC](https://discuss.elastic.co/t/cors-error-while-adding-servicenow-itsm-connector/321042/2 "2023-01-09T13:34:49Z")
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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 6, 2023, 1:35pm UTC](https://discuss.elastic.co/t/cors-error-while-adding-servicenow-itsm-connector/321042/3 "2023-02-06T13:35:31Z")
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