# Could not retrieve manifest from the tile service: status-1

**URL:** https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165
**Category:** Kibana
**Created:** [January 19, 2018, 5:26am UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165 "2018-01-19T05:26:23Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Ankita\_Mukherjee](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@Ankita\_Mukherjee](https://discuss.elastic.co/u/Ankita_Mukherjee)
#### Post date: [January 19, 2018, 5:26am UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165/1 "2018-01-19T05:26:24Z")

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Hello,  
I encountered an issue. Am not able to visualize Coordinate maps . Whenever am trying to visualize its showing me the following error "Could not retrieve manifest from the tile service: status-1" What should I do now?  
Any help will be highly appreciated.

 ![Screenshot from 2018-01-19 01-54-35](https://us1.discourse-cdn.com/elastic/original/3X/a/d/ad67406db02c152d57e7e247e8ba486e550b7dae.png)  
Thanks,  
Ankita Mukherjee

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### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 19, 2018, 5:37am UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165/2 "2018-01-19T05:37:51Z")

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Can you open developer tools and see what happens on the network tab?

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<div class="post-metadata">

### Author: ![Ankita\_Mukherjee](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@Ankita\_Mukherjee](https://discuss.elastic.co/u/Ankita_Mukherjee)
#### Post date: [January 19, 2018, 6:07am UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165/3 "2018-01-19T06:07:22Z")

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Yes, I opened the developer tools and checked out the status on the network tab. Its showing me Ok ! But still the maps are not showing .

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [February 16, 2018, 6:17am UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165/4 "2018-02-16T06:17:25Z")

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This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.

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### Author: ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)
#### Post date: [January 24, 2019, 9:27pm UTC](https://discuss.elastic.co/t/could-not-retrieve-manifest-from-the-tile-service-status-1/116165/5 "2019-01-24T21:27:30Z")

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> Its showing me Ok

Which request is showing you OK? Are there requests that are showing not OK?

Make sure to have this list of requests open in your network tab of your debugger as you refresh the page to re-try the issue.