# Creating new topics by email does not work for me

**URL:** https://discuss.elastic.co/t/creating-new-topics-by-email-does-not-work-for-me/2351
**Category:** Meta Elastic
**Created:** [June 10, 2015, 4:14pm UTC](https://discuss.elastic.co/t/creating-new-topics-by-email-does-not-work-for-me/2351 "2015-06-10T16:14:57Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Sam\_Saffron](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sam_saffron/32/44937_2.png) [@Sam\_Saffron](https://discuss.elastic.co/u/Sam_Saffron)
#### Post date: [July 31, 2015, 7:23am UTC](https://discuss.elastic.co/t/creating-new-topics-by-email-does-not-work-for-me/2351/4 "2015-07-31T07:23:05Z")

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This should be working now consistently. see:

> [@Errors when answering by email](https://discuss.elastic.co/t/errors-when-answering-by-email/1242/19):
>
> Today I spent a fair amount of time debugging this, first I added an option to very aggressively log any email failure Once that was done I deployed and turned it on here, I have been trying to reply to this very topic by email and kept on getting that message. When I looked at the log I saw nothing ... So ... the process running this site were not even getting the messages, where were they going ?? Well, elastic is an enterprise customer, they have a staging instance with all data and set…

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