# Custom format isn't supported cannot open any dashboards

**URL:** <https://discuss.elastic.co/t/custom-format-isnt-supported-cannot-open-any-dashboards/203551>\
**Category:** Elasticsearch\
**Created:** [October 15, 2019, 2:53am UTC](https://discuss.elastic.co/t/custom-format-isnt-supported-cannot-open-any-dashboards/203551 "2019-10-15T02:53:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Trevorp](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@Trevorp](https://discuss.elastic.co/u/Trevorp)\
**Post date:** [October 15, 2019, 2:53am UTC](https://discuss.elastic.co/t/custom-format-isnt-supported-cannot-open-any-dashboards/203551/1 "2019-10-15T02:53:49Z")

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This has been working fin up until this week Now i get the above error when i try to open a dashboard. And this is what is showing in Elastic search

[2019-10-15 10:13:20,066][WARN][rest.suppressed] path: /logstash-jmeter-_/\_field\_stats, params: {level=indices, index=logstash-jmeter-_}  
java.lang.UnsupportedOperationException: custom format isn't supported  
at org.elasticsearch.action.fieldstats.FieldStats$Text.valueOf(FieldStats.java:435)  
at org.elasticsearch.action.fieldstats.FieldStats$Text.valueOf(FieldStats.java:399)  
at org.elasticsearch.action.fieldstats.FieldStats.match(FieldStats.java:176)  
at org.elasticsearch.action.fieldstats.TransportFieldStatsTransportAction.newResponse(TransportFieldStatsTransportAction.java:122)  
at org.elasticsearch.action.fieldstats.TransportFieldStatsTransportAction.newResponse(TransportFieldStatsTransportAction.java:54)

It seems to be because the CSV file had some onerous data

2019/10/15 07:23:26,302287,CTs01\_Lets find the Right cover,500,"Expected condition failed: waiting for visibility of element located by By.xpath: //_[@id=""Page0\_Next\_btn""]/span (tried for 300 second(s) with 500 milliseconds interval)",HBF\_Comparitor Tool 1-5,false,1538,5,5,null,0,1,1,HRVJMETER1,0,0  
2019/10/15 07:28:30,-1960,CTs02\_Lets get started,500,"no such element: Unable to locate element: {""method"":""xpath"",""selector"":""//_[@id=""Page0\_Next\_btn""]""}  
(Session info: headless chrome=77.0.3865.120)  
For documentation on this error, please visit: [http://seleniumhq.org/exceptions/no\_such\_element.html](http://seleniumhq.org/exceptions/no_such_element.html)  
Build info: version: '3.14.0', revision: 'aacccce0', time: '2018-08-02T20:19:58.91Z'  
System info: host: 'HRVJMETER1', ip: '192.168.161.200', os.name: 'Windows Server 2012 R2', os.arch: 'amd64', os.version: '6.3', java.version: '1.8.0\_192'  
Driver info: org.openqa.selenium.chrome.ChromeDriver  
Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 77.0.3865.120, chrome: {chromedriverVersion: 76.0.3809.126 (d80a294506b4..., userDataDir: C:\Users\ZT4P\AppData\Local...}, goog:chromeOptions: {debuggerAddress: localhost:65016}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(autodetect), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify}

I think I need to remove this data from elastic seach..

How for i do that the indice is named logstash-jmeter-2019.10.15

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 12, 2019, 2:53am UTC](https://discuss.elastic.co/t/custom-format-isnt-supported-cannot-open-any-dashboards/203551/2 "2019-11-12T02:53:59Z")

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