# Custom Kibana logo not appearing on certain machines

**URL:** <https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618>\
**Category:** Kibana\
**Created:** [September 15, 2016, 2:55pm UTC](https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618 "2016-09-15T14:55:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rkerr203](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rkerr203](https://discuss.elastic.co/u/rkerr203)\
**Post date:** [September 15, 2016, 2:55pm UTC](https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618/1 "2016-09-15T14:55:03Z")

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Hey! Not sure if this has been covered before (apologies if so) but I can't find anything that deals with this issue!

I changed the logo image in Kibana to a company logo, I can view this new image on my machine and all machines I have tested on, yet there is a user who can't see this image for some reason. On his screen there is no logo, only a black space where it should be. This is hard to test on my end since it works everywhere else, I was wondering if anyone knew of any reason why this could be happening or point me in the direction of a previous thread with a similar issue? Thanks in advance!

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**Author:** ![tylersmalley](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tylersmalley/32/8833_2.png) [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)\
**Post date:** [September 16, 2016, 5:07am UTC](https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618/2 "2016-09-16T05:07:09Z")

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I can't think of a reason why this would be the case. What type of image is it? What browser is failing to load the image?

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**Author:** ![rkerr203](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rkerr203](https://discuss.elastic.co/u/rkerr203)\
**Post date:** [September 16, 2016, 7:59am UTC](https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618/3 "2016-09-16T07:59:18Z")

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Thanks for the reply! It's an SVG image, and it was failing to load on Chrome originally. I suggested trying another browser and it then failed on both IE11 and Firefox!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:38pm UTC](https://discuss.elastic.co/t/custom-kibana-logo-not-appearing-on-certain-machines/60618/4 "2017-07-06T13:38:55Z")

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