# Custom UI Changes on local machine(server machine) is not reflecting on external IP

**URL:** https://discuss.elastic.co/t/custom-ui-changes-on-local-machine-server-machine-is-not-reflecting-on-external-ip/262458
**Category:** Kibana
**Created:** [January 28, 2021, 6:51am UTC](https://discuss.elastic.co/t/custom-ui-changes-on-local-machine-server-machine-is-not-reflecting-on-external-ip/262458 "2021-01-28T06:51:24Z")
**Posts on this page:** 1
**Showing post:** 4

<div class="post-metadata">

### Author: ![matw](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/matw/32/13913_2.png) [@matw](https://discuss.elastic.co/u/matw)
#### Post date: [January 28, 2021, 5:45pm UTC](https://discuss.elastic.co/t/custom-ui-changes-on-local-machine-server-machine-is-not-reflecting-on-external-ip/262458/4 "2021-01-28T17:45:09Z")

</div>

> [@Rakesh\_Rayabarapu](#):
>
> failed to retrieve password hash for reserved user

So the error you're experiencing now it an Elasticsearch error, maybe here is some info about it?

> [@Failed to retrieve password hash for reserved user \[kibana\]](https://discuss.elastic.co/t/failed-to-retrieve-password-hash-for-reserved-user-kibana/193592):
>
> I have to repurpose all the nodes in my cluster, during that process I accidentally deleted the \_security index which is for built in user information. Now in the log it said failed to retrieve password hash for reserved user [kibana]. I don't have snapshot made, how do I restore or rebuild this index so I can get kibana up? thanks!

When you access the instance externally, is the default logo displayed?

Best,  
Matthias

---

_[View the full topic](https://discuss.elastic.co/t/custom-ui-changes-on-local-machine-server-machine-is-not-reflecting-on-external-ip/262458)._