# data-error-message="Elastic did not load properly. Check the server output for more information. kbn\_legacy\_browser\_error

**URL:** <https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337>\
**Category:** Kibana\
**Created:** [March 16, 2021, 9:15am UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337 "2021-03-16T09:15:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Satyasree](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Satyasree](https://discuss.elastic.co/u/Satyasree)\
**Post date:** [March 16, 2021, 9:15am UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337/1 "2021-03-16T09:15:00Z")

</div>

Hi All

I have enabled Xpack security for Elasticsearch and Kibana which are hosted in IBM Cloud Kubernetes environment.

Please find elasticsearch values.yml file

clusterName: "elasticsearch"  
nodeGroup: "master"  
masterService: ""  
roles:  
master: "true"  
ingest: "true"  
data: "true"

replicas: 3  
minimumMasterNodes: 2

esMajorVersion: ""

esConfig:  
elasticsearch.yml: |  
xpack.security.enabled: true  
xpack.security.transport.ssl.enabled: true  
xpack.security.transport.ssl.verification\_mode: certificate  
xpack.security.transport.ssl.keystore.path: /usr/share/elasticsearch/config/certs/elastic-certificates.p12  
xpack.security.transport.ssl.truststore.path: /usr/share/elasticsearch/config/certs/elastic-certificates.p12  
xpack.security.http.ssl.enabled: true  
xpack.security.http.ssl.truststore.path: /usr/share/elasticsearch/config/certs/http.p12  
xpack.security.http.ssl.keystore.path: /usr/share/elasticsearch/config/certs/http.p12

extraEnvs:

- name: ELASTIC\_USERNAME  
value: "elastic"
- name: ELASTIC\_PASSWORD  
value: "elastic"

secretMounts:

- name: elk-cert  
secretName: elk-cert  
path: /usr/share/elasticsearch/config/certs  
defaultMode: 0755

Please find kibana values.yml file

elasticsearchHosts: "[https://elasticsearch-master:9200](https://elasticsearch-master:9200)"

replicas: 1

extraEnvs:

- name: ELASTICSEARCH\_USERNAME  
value: "elastic"
- name: ELASTICSEARCH\_PASSWORD  
value: "elastic"
- name: "NODE\_OPTIONS"  
value: "--max-old-space-size=1800"

kibanaConfig:  
kibana.yml: |  
server.ssl:  
enabled: true  
key: /usr/share/kibana/config/certs/kibana-server.key  
certificate: /usr/share/kibana/config/certs/kibana-server.crt  
elasticsearch.ssl:  
certificateAuthorities: /usr/share/kibana/config/certs/elasticsearch-ca.pem  
verificationMode: certificate  
resources:  
requests:  
cpu: "1000m"  
memory: "2Gi"  
limits:  
cpu: "1000m"  
memory: "2Gi"

protocol: https

serverHost: "0.0.0.0"

healthCheckPath: "/api/status"

secretMounts:

- name: kibana-cert  
secretName: kibana-cert  
path: /usr/share/kibana/config/certs

* * *

Elasticsearch and Kibana pods are up and running.

[elasticsearch@elasticsearch-master-1 ~]$ curl --user elastic:elastic -k [https://localhost:9200/\_cluster/health?pretty](https://localhost:9200/_cluster/health?pretty)  
{  
"cluster\_name" : "elasticsearch",  
"status" : "green",  
"timed\_out" : false,  
"number\_of\_nodes" : 3,  
"number\_of\_data\_nodes" : 3,  
"active\_primary\_shards" : 7,  
"active\_shards" : 14,  
"relocating\_shards" : 0,  
"initializing\_shards" : 0,  
"unassigned\_shards" : 0,  
"delayed\_unassigned\_shards" : 0,  
"number\_of\_pending\_tasks" : 0,  
"number\_of\_in\_flight\_fetch" : 0,  
"task\_max\_waiting\_in\_queue\_millis" : 0,  
"active\_shards\_percent\_as\_number" : 100.0

curl --user elastic:elastic -k [https://localhost:5601/api/status](https://localhost:5601/api/status)  
{"name":"kibana-kibana-5f758cd74b-72f5s","uuid":"2ef99012-3fd6-4432-bbcd-609e6a263b7a","version":{"number":"7.9.3","build\_hash":"289d92053be5ed25458b66db6c57148106bf9a5e","build\_number":34038,"build\_snapshot":false},"status":{"overall":{"state":"green","title":"Green","nickname":"Looking good","icon":"success","uiColor":"secondary","since":"2021-03-02T16:20:06.421Z"},"statuses":[{"id":"plugin:kibana@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.421Z"},{"id":"plugin:elasticsearch@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.430Z"},{"id":"plugin:xpack\_main@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.433Z"},{"id":"plugin:monitoring@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.444Z"},{"id":"plugin:spaces@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.447Z"},{"id":"plugin:security@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.449Z"},{"id":"plugin:beats\_management@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.452Z"},{"id":"plugin:apm\_oss@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.526Z"},{"id":"plugin:console\_legacy@7.9.3","state":"green","icon":"success","message":"Ready","uiColor":"secondary","since":"2021-03-02T16:20:06.532Z"}]},"metrics":{"last\_updated":"2021-03-16T09:10:55.473Z","collection\_interval\_in\_millis":5000,"process":{"memory":{"heap":{"total\_in\_bytes":468369408,"used\_in\_bytes":343811112,"size\_limit":1953421074},"resident\_set\_size\_in\_bytes":554905600},"event\_loop\_delay":0.10432815551757812,"pid":7,"uptime\_in\_millis":1183937726},"os":{"load":{"1m":0.6181640625,"5m":0.46240234375,"15m":0.45703125},"memory":{"total\_in\_bytes":33703239680,"free\_in\_bytes":599408640,"used\_in\_bytes":33103831040},"uptime\_in\_millis":5466765000,"platform":"linux","platformRelease":"linux-4.15.0-128-generic","distro":"Centos","distroRelease":"Centos-7.8.2003","cgroup":{"cpuacct":{"control\_group":"/","usage\_nanos":16693993822510},"cpu":{"control\_group":"/","cfs\_period\_micros":20000,"cfs\_quota\_micros":20000,"stat":{"number\_of\_elapsed\_periods":4473840,"number\_of\_times\_throttled":83433,"time\_throttled\_nanos":2874207172907}}}},"response\_times":{"avg\_in\_millis":42,"max\_in\_millis":71},"requests":{"disconnects":0,"statusCodes":{},"total":2,"status\_codes":{"200":1,"404":1}},"concurrent\_connections":0}

curl --user elastic:elastic -k [https://localhost:5601/app/kibana](https://localhost:5601/app/kibana)  
` data-error-message="Elastic did not load properly. Check the server output for more information.">Loading Elastic</div><div class="kbnProgress"></div></div></div><div class="kbnWelcomeView" id="kbn_legacy_browser_error" style="display:none"><svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32"><g fill="none"><path fill="#FDD009" d="M11.9338171,13.1522761 L19.2872353,16.5080972 L26.7065664,10.0005147 C26.8139592,9.46384495 26.866377,8.92859725 26.866377,8.36846422 C26.866377,3.78984954 23.1459864,0.0647302752 18.5719941,0.0647302752 C15.8357526,0.0647302752 13.2836129,1.41337248 11.7323847,3.67480826 L10.4983628,10.0839872 L11.9338171,13.1522761 Z"></path><path fill="#23BAB1" d="M4.32214501,20.9473399 C4.21475229,21.4841518 4.1596354,22.0410142 4.1596354,22.6044179 C4.1596354,27.1948353 7.89096419,30.9300509 12.4774572,30.9300509 C15.2361432,30.9300509 17.8007837,29.5687528 19.3495969,27.2841381 L20.5743853,20.8965739 L18.9399136,17.7698399 L11.5573744,14.401505 L4.32214501,20.9473399 Z"></path><path fill="#EE5097" d="M4.27553714,8.20847294 L9.31503995,9.3995555 L10.4190826,3.6639867 C9.73040545,3.1371289 8.88035513,2.84874358 8.00601361,2.84874358 C5.81596922,2.84874358 4.0348979,4.63252339 4.0348979,6.82484908 C4.0348979,7.30904633 4.11572655,7.77333532 4.27553714,8.20847294"></path><path fill="#17A7E0" d="M3.83806807,9.40996468 C1.58651435,10.1568087 0.0210807931,12.3172812 0.0210807931,14.6937583 C0.0210807931,17.0078087 1.45071086,19.0741436 3.5965765,19.8918041 L10.6668813,13.494428 L9.36879313,10.717795 L3.83806807,9.40996468 Z"></path><path fill="#92C73D" d="M20.6421734,27.2838537 C21.3334075,27.8156885 22.1793383,28.1057803 23.0428837,28.1057803 C25.232786,28.1057803 27.0138574,26.3228537 27.0138574,24.130528 C27.0138574,23.6470417 26.9331708,23.1827528 26.7732181,22.7477573 L21.7379769,21.5681931 L20.6421734,27.2838537 Z"></path><path fill="#0678A0" d="M21.6667227,20.2469532 L27.2099485,21.5446872 C29.4623545,20.7995495 31.0277881,18.6382239 31.0277881,16.2608936 C31.0277881,13.9511092 29.5947487,11.8871917 27.4447635,11.0719486 L20.1946185,17.4303615 L21.6667227,20.2469532 Z"></path></g></svg><h2 class="kbnWelcomeTitle">Please upgrade your browser</h2><div class="kbnWelcomeText">This Elastic installation has strict security requirements enabled that your current browser does not meet.</div></div><script>`

Kibana pod is giving this error.

Please help me in fixing this issue.`

---

<div class="post-metadata">

**Author:** ![Felix\_Roessel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/felix_roessel/32/41623_2.png) [@Felix\_Roessel](https://discuss.elastic.co/u/Felix_Roessel)\
**Post date:** [March 16, 2021, 5:42pm UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337/2 "2021-03-16T17:42:42Z")

</div>

You are using a Browser that not fulfils the security requirements for the Cluster.  
Switch to a newer Browser.

---

<div class="post-metadata">

**Author:** ![Satyasree](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Satyasree](https://discuss.elastic.co/u/Satyasree)\
**Post date:** [March 17, 2021, 4:41am UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337/3 "2021-03-17T04:41:23Z")

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Hi Felix

When I am trying to access Kibana route I am getting **404 host not found**. Is this because of browser?

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/3/1/31033183e81e21b6cf1262388765166e4137ba90.png)

---

<div class="post-metadata">

**Author:** ![Felix\_Roessel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/felix_roessel/32/41623_2.png) [@Felix\_Roessel](https://discuss.elastic.co/u/Felix_Roessel)\
**Post date:** [March 17, 2021, 5:45am UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337/4 "2021-03-17T05:45:01Z")

</div>

class="kbnWelcomeTitle"\> **Please upgrade your browser**

**This Elastic installation has strict security requirements enabled that your current browser does not meet.**

This is what the error message is telling us

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 14, 2021, 5:45am UTC](https://discuss.elastic.co/t/data-error-message-elastic-did-not-load-properly-check-the-server-output-for-more-information-kbn-legacy-browser-error/267337/5 "2021-04-14T05:45:37Z")

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