# Deployment a cluster in Elastic Cloud

**URL:** <https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959>\
**Category:** Elasticsearch\
**Created:** [April 27, 2020, 1:13pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959 "2020-04-27T13:13:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![alberto1](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@alberto1](https://discuss.elastic.co/u/alberto1)\
**Post date:** [April 27, 2020, 1:13pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/1 "2020-04-27T13:13:05Z")

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Hi,

I am new in Elastic and today i did create a trial account in Elastic Cloud till there everything was fine but the problem came when i´ve tried to create my first deployment.

I left all the default settings for the trial and I´ve choose the AWS I/O Optimized. When i press create deployment is telling me that i already have one and the trial don´t allow me so ok, i come back to deployment tap and nothing is there, the only option I´ve got is to create a new one.

If I go to the Account tap there i can see this

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/d/7de58a3e5bd7fb9d1d0777ff94fddbd94b0a9804.png)

But if I go to see that deployment is not there so i do not understand what is going on or what i did wrong.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/0/d/0dea79690e3af8aaec07dc7760b04643d7716f27.png)

Any help will be much appreciatte

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [April 27, 2020, 3:31pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/2 "2020-04-27T15:31:55Z")

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Hi! Sorry you ran into problems. That "NaN" under Hours makes it look as though something went wrong!

Could you file an issue at [https://cloud.elastic.co/help](https://cloud.elastic.co/help), and someone will sort your account/deployment out.

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [April 27, 2020, 3:32pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/3 "2020-04-27T15:32:03Z")

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**Author:** ![alberto1](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@alberto1](https://discuss.elastic.co/u/alberto1)\
**Post date:** [April 27, 2020, 3:41pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/4 "2020-04-27T15:41:14Z")

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Hi Alex,

Yeah it looks like it, That NaN i don´t know what means.

Ok, I will send an email to see if the can sort it out.

Many thanks for take the time to reply me

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 27, 2020, 9:53pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/5 "2020-04-27T21:53:10Z")

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 11, 2020, 9:53pm UTC](https://discuss.elastic.co/t/deployment-a-cluster-in-elastic-cloud/229959/6 "2020-05-11T21:53:20Z")

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