# Does elasticsearch provide technical help through any call apps? **URL:** \ **Category:** Elasticsearch\ **Created:** [November 9, 2021, 1:05pm UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758 "2021-11-09T13:05:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![MinwooKim](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@MinwooKim](https://discuss.elastic.co/u/MinwooKim)\ **Post date:** [November 9, 2021, 1:05pm UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758/1 "2021-11-09T13:05:23Z")
I am an amateur that has to cover any problem with Elasticsearch.... I have troubles covering the management in this system.... Is there any way I could get checkup for the status of our system in realtime like phone calls or slack calls or zoom meetings? ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [November 9, 2021, 1:47pm UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758/2 "2021-11-09T13:47:07Z")
Discuss (the site you are reading now) is a good place to ask. If you are in need of a service with an SLA that covers response times for questions then you may want to consider talking to us about a [subscription](https://www.elastic.co/subscriptions). If you are a cloud user, please see [Support for Elastic Cloud, Hosted Elasticsearch | Elastic](https://www.elastic.co/cloud/elasticsearch-service/support) on how to raise a support ticket for Elastic Cloud 🙂 Does this help? ---
**Author:** ![MinwooKim](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@MinwooKim](https://discuss.elastic.co/u/MinwooKim)\ **Post date:** [November 12, 2021, 10:18am UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758/3 "2021-11-12T10:18:05Z")
> [@Using only Kibana to preserve monthly data](https://discuss.elastic.co/t/using-only-kibana-to-preserve-monthly-data/289037): > > Using ILM, I am trying to confingure an index to only preserve monthly data. This index has a batch with a bulkprocessor to insert data every day. I intended to configure an ILM like this. However, for some indexes that don't divide somehow...(like standard\_category here) [image] gets error whenever I enable rollovers in hot phases... How can I resolve this..? Furthermore, how can I make undivided indexes to divide like rep- series up above..? Can this issue be resolved? ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [November 12, 2021, 12:34pm UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758/4 "2021-11-12T12:34:43Z")
Maybe. No need to link to it as it's unrelated to the original question. Some comments: Please be patient in waiting for responses to your question and refrain from pinging multiple times asking for a response or opening multiple topics for the same question. This is a community forum, it may take time for someone to reply to your question. For more information please refer to the [Community Code of Conduct](https://www.elastic.co/community/codeofconduct) specifically the section "Be patient". Also, please refrain from pinging folks directly, this is a forum and anyone that participates might be able to assist you. If you are in need of a service with an SLA that covers response times for questions then you may want to consider talking to us about a [subscription](https://www.elastic.co/subscriptions). It's fine to answer on your own thread after 2 or 3 days (not including weekends) if you don't have an answer. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [December 10, 2021, 12:35pm UTC](https://discuss.elastic.co/t/does-elasticsearch-provide-technical-help-through-any-call-apps/288758/5 "2021-12-10T12:35:26Z")
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