# 紧急求助(ebc71b)

**URL:** <https://discuss.elastic.co/t/ebc71b/84107>\
**Category:** 中文提问与讨论\
**Created:** [April 30, 2017, 7:48am UTC](https://discuss.elastic.co/t/ebc71b/84107 "2017-04-30T07:48:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yxd777](https://avatars.discourse-cdn.com/v4/letter/y/7feea3/32.png) [@yxd777](https://discuss.elastic.co/u/yxd777)\
**Post date:** [April 30, 2017, 7:48am UTC](https://discuss.elastic.co/t/ebc71b/84107/1 "2017-04-30T07:48:50Z")

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我的elastic cloud ID是ebc71b，在重新启动cluster后我连不上ES和kibana服务器了，请帮忙查看一下。 不知是否与我设置了IP过滤有关。

谢谢！

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**Author:** ![medcl.net](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/medcl.net/32/4414_2.png) [@medcl.net](https://discuss.elastic.co/u/medcl.net)\
**Post date:** [May 3, 2017, 4:00am UTC](https://discuss.elastic.co/t/ebc71b/84107/2 "2017-05-03T04:00:23Z")

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你可以登录 cloud 的 console 进行设置和修改。

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 31, 2017, 4:04am UTC](https://discuss.elastic.co/t/ebc71b/84107/3 "2017-05-31T04:04:58Z")

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