# Ece fundamentals "This site can't be reached" (LAB2) **URL:** \ **Category:** Elastic Training\ **Created:** [June 22, 2020, 9:31pm UTC](https://discuss.elastic.co/t/ece-fundamentals-this-site-cant-be-reached-lab2/238158 "2020-06-22T21:31:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![surfsaint](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@surfsaint](https://discuss.elastic.co/u/surfsaint)\ **Post date:** [June 22, 2020, 9:31pm UTC](https://discuss.elastic.co/t/ece-fundamentals-this-site-cant-be-reached-lab2/238158/1 "2020-06-22T21:31:29Z")
Hi, I just finished installing ECE and upon trying to access the Cloud UI, http://\:12400, I get the page "This site can't be reached". The port is up and can be connected to locally from the command line, but I just can't connect to it remotely. I've already wasted about 1 hr of my lab time trying to troubleshoot this... Can someone please help? thanks. Below is the output of docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 87f9973163b1 [docker.elastic.co/cloud-assets/kibana:5.6.16-0](http://docker.elastic.co/cloud-assets/kibana:5.6.16-0) "/sbin/entry-point" About an hour ago Up 5 minutes 0.0.0.0:18265-\>18265/tcp fac-eccbe318ac6748f48763a8e53b258b34-instance-0000000000 1781fc26df35 [docker.elastic.co/cloud-assets/elasticsearch:5.6.16-0](http://docker.elastic.co/cloud-assets/elasticsearch:5.6.16-0) "/sbin/entry-point" About an hour ago Up 5 minutes 0.0.0.0:18869-\>18869/tcp, 0.0.0.0:19279-\>19279/tcp fac-6eb687024fc64450b13b9d0eb907971e-instance-0000000000 0e59cdf81e77 [docker.elastic.co/cloud-assets/elasticsearch:5.6.16-0](http://docker.elastic.co/cloud-assets/elasticsearch:5.6.16-0) "/sbin/entry-point" About an hour ago Up 5 minutes 0.0.0.0:18362-\>18362/tcp, 0.0.0.0:19300-\>19300/tcp fac-0c27d467f55b450c89ed05970fef0220-instance-0000000000 5f66f7017c38 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:12400-\>5601/tcp, 0.0.0.0:12443-\>5643/tcp frc-cloud-uis-cloud-ui b840a8659013 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:12300-\>12300/tcp, 0.0.0.0:12343-\>12343/tcp frc-admin-consoles-admin-console 919687c54b21 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-curators-curator 4427d5adbd66 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-constructors-constructor 8c09673e6100 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:9244-\>9244/tcp, 0.0.0.0:12344-\>12344/tcp frc-services-forwarders-services-forwarder bcda5a17c2ee [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:2112-\>2112/tcp frc-directors-director fcce75dd6870 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-beats-runners-beats-runner 64a71bfe1d2e [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-allocators-allocator 8fbd8bda3ca9 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-allocator-metricbeats-allocator-metricbeat b76bc94cfc44 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:9200-9201-\>9200-9201/tcp, 0.0.0.0:9243-\>9243/tcp, 0.0.0.0:9300-\>9300/tcp, 0.0.0.0:9343-\>9343/tcp frc-proxies-proxy c498f1510fc2 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-blueprints-blueprint 03b7a7df4644 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-runners-runner 6a3d0d58ce12 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes frc-client-forwarders-client-forwarder 9e2029d1d668 [docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1](http://docker.elastic.co/cloud-enterprise/elastic-cloud-enterprise:2.1.1) "/sbin/my\_init" About an hour ago Up 5 minutes 0.0.0.0:2191-\>2191/tcp, 0.0.0.0:12191-\>12191/tcp, 0.0.0.0:12898-\>12898/tcp, 0.0.0.0:13898-\>13898/tcp frc-zookeeper-servers-zookeeper ---
**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\ **Post date:** [June 29, 2020, 4:03pm UTC](https://discuss.elastic.co/t/ece-fundamentals-this-site-cant-be-reached-lab2/238158/2 "2020-06-29T16:03:05Z")
Hi @surfsaint, I'm sorry for the late response. Are you still having issues? If yes please send me your public DNS through DM so I can take a look. Best, Andre ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 29, 2020, 4:03pm UTC](https://discuss.elastic.co/t/ece-fundamentals-this-site-cant-be-reached-lab2/238158/3 "2020-07-29T16:03:07Z")
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