# Elastic apm : can't find service name mentioned in elastic apm agent on kibana ui or in elastic index

**URL:** <https://discuss.elastic.co/t/elastic-apm-cant-find-service-name-mentioned-in-elastic-apm-agent-on-kibana-ui-or-in-elastic-index/215440>\
**Category:** APM\
**Tags:** java\
**Created:** [January 17, 2020, 10:44am UTC](https://discuss.elastic.co/t/elastic-apm-cant-find-service-name-mentioned-in-elastic-apm-agent-on-kibana-ui-or-in-elastic-index/215440 "2020-01-17T10:44:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sandeep\_Kumar4](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sandeep_kumar4/32/60450_2.png) [@Sandeep\_Kumar4](https://discuss.elastic.co/u/Sandeep_Kumar4)\
**Post date:** [January 17, 2020, 10:44am UTC](https://discuss.elastic.co/t/elastic-apm-cant-find-service-name-mentioned-in-elastic-apm-agent-on-kibana-ui-or-in-elastic-index/215440/1 "2020-01-17T10:44:37Z")

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If you are asking about a problem you are experiencing, please use the following template, as it will help us help you. If you have a different problem, please delete all of this text 🙂

**Kibana version** : 7.5.0

**Elasticsearch version** : 7.5.0

**APM Server version** : 7.5.0

**APM Agent language and version** : elastic apm agent 1.12.0

**Browser version** : Google Chrome 79.0.3945.117

**Original install method (e.g. download page, yum, deb, from source, etc.) and version**: docker

**Fresh install or upgraded from other version?** : fresh install

**Is there anything special in your setup?** For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc.

**Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**: can't find service name mentioned in elastic apm agent on kibana ui or in elastic index  
It is showing by default values.  
Agent configuration in catalina\_opts:  
-javaagent:/opt/tomcat8/lib/elastic-apm-agent-1.10.0.jar  
**-Delastic.apm.service\_name=AppServer**  
-Delastic.apm.server\_url=http://xx.xx.xx.xx:8200  
-Delastic.apm.capture\_jmx\_metrics  
-Delastic.apm.application\_packages=org.example

**Steps to reproduce** :  
1.  
2.  
3.

**Errors in browser console (if relevant)**:

**Provide logs and/or server output (if relevant)**:

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**Author:** ![felixbarny](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/felixbarny/32/27341_2.png) [@felixbarny](https://discuss.elastic.co/u/felixbarny)\
**Post date:** [January 17, 2020, 12:20pm UTC](https://discuss.elastic.co/t/elastic-apm-cant-find-service-name-mentioned-in-elastic-apm-agent-on-kibana-ui-or-in-elastic-index/215440/2 "2020-01-17T12:20:01Z")

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Hi and thanks for your question 🙂

This troubleshooting guide should get you started: [https://www.elastic.co/guide/en/apm/agent/java/current/trouble-shooting.html#trouble-shooting-no-data](https://www.elastic.co/guide/en/apm/agent/java/current/trouble-shooting.html#trouble-shooting-no-data)

If you get stuck, share your logs as described at the top of that page.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 7, 2020, 8:20am UTC](https://discuss.elastic.co/t/elastic-apm-cant-find-service-name-mentioned-in-elastic-apm-agent-on-kibana-ui-or-in-elastic-index/215440/3 "2020-02-07T08:20:02Z")

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