# Elastic cloud Kibana rollup is not working **URL:** \ **Category:** Elasticsearch\ **Created:** [April 24, 2019, 10:22am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220 "2019-04-24T10:22:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Robin\_Guo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/robin_guo/32/42297_2.png) [@Robin\_Guo](https://discuss.elastic.co/u/Robin_Guo)\ **Post date:** [April 24, 2019, 10:22am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/1 "2019-04-24T10:22:39Z")
Dear Elastic Team Members, Recently we've been testing Elastic Cloud Kibana features with the trail, Today we have encountered an issue that rollup is not working. As we have an active index called `metricbeat` is being written. I did many times tested with Kibana rollup. but never had a chance to indexing data to a new index. but the rollup is executed successfully every 15s, Don't know why there is no data is written into the new index `test123`. We'll make a contract with Elastic cloud soon. but some features I need to make sure it's working properly before we move on-premise ELK to Elastic Cloud. I know I can ask for help on the Elastic Cloud portal, But at the moment, I would like to ask for Elastic Team member here to help me out? Thanks in advance PS **The license I had for testing here.** ```auto { "license" : { "status" : "active", "uid" : "4552d43c-e532-47b1-9552-27fed12f7d1a", "type" : "platinum", "issue_date" : "2019-01-08T00:00:00.000Z", "issue_date_in_millis" : 1546905600000, "expiry_date" : "2020-04-30T23:59:59.999Z", "expiry_date_in_millis" : 1588291199999, "max_nodes" : 100, "issued_to" : "Elastic - INTERNAL", "issuer" : "Alex Piggott", "start_date_in_millis" : 1546300800000 } } ``` **Index metricbeat** ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/0/2011be8e5386022e78723eab0eb8d629f82dfc6f.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/b/7/b7899e67b7264e59a0e01f863eab3df9834b8b6e.png) **Rollup settings:** ![image](https://us1.discourse-cdn.com/elastic/original/3X/3/2/32c44e78577ccb193cb7c365380f09315c532f9c.png) **index test123** ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/3/73ad2fbd3aeb3c142fe88c43415cf4892bf4b4a1.png) ---
**Author:** ![Robin\_Guo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/robin_guo/32/42297_2.png) [@Robin\_Guo](https://discuss.elastic.co/u/Robin_Guo)\ **Post date:** [April 24, 2019, 5:34pm UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/2 "2019-04-24T17:34:19Z")
Any Updates on this? Thanks in advance ---
**Author:** ![BenTrent](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bentrent/32/33915_2.png) [@BenTrent](https://discuss.elastic.co/u/BenTrent)\ **Post date:** [April 24, 2019, 8:07pm UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/3 "2019-04-24T20:07:18Z")
@Robin_Guo Do you have data in the `metricbeat*` index pattern that is over a day old? The rollup job is configured with a delay of `1d`, which means it will not roll up any data that has a timestamp after `1d` ago. Also, the full config of the job would be helpful in diagnosing (should be able to click the `JSON` tab in the job view). ---
**Author:** ![Robin\_Guo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/robin_guo/32/42297_2.png) [@Robin\_Guo](https://discuss.elastic.co/u/Robin_Guo)\ **Post date:** [May 3, 2019, 6:58am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/4 "2019-05-03T06:58:42Z")
Hi Elastic Team, I have read the document about roll-up that the official website suggested as following: ```auto https://www.elastic.co/guide/en/kibana/current/create-and-manage-rollup-job.html ``` Also , after I created a new roll-up job to test, We have a new index with a rollup data, when I create an index pattern to mapping that new index, from **Discover** on Kibana I didn't see there is any value for field **Time** , And there even don't have **Time Range** I can choose. PS - **The rollup job I made:** GET \_xpack/rollup/job/metricbeat\_test4 ```auto { "jobs" : [ { "config" : { "id" : "metricbeat_test4", "index_pattern" : "metricbeat-*", "rollup_index" : "metricbeat_test4", "cron" : "0 11 * * * ?", "groups" : { "date_histogram" : { "interval" : "5m", "field" : "@timestamp", "delay" : "2d", "time_zone" : "UTC" }, "terms" : { "fields" : [ "beat.name.keyword", "tags.keyword", "dc.keyword", "os.keyword" ] } }, "metrics" : [ { "field" : "system.load.1", "metrics" : [ "avg" ] }, { "field" : "system.load.5", "metrics" : [ "avg" ] }, { "field" : "system.load.15", "metrics" : [ "avg" ] }, { "field" : "system.load.norm.1", "metrics" : [ "avg" ] }, { "field" : "system.load.norm.15", "metrics" : [ "avg" ] }, { "field" : "system.load.norm.5", "metrics" : [ "avg" ] } ], "timeout" : "20s", "page_size" : 1000 }, "status" : { "job_state" : "started", "current_position" : { "@timestamp.date_histogram" : 1556690700000, "beat.name.keyword.terms" : "ukelastic-test7", "dc.keyword.terms" : "ld5", "os.keyword.terms" : "linux", "tags.keyword.terms" : "system" }, "upgraded_doc_id" : true }, "stats" : { "pages_processed" : 42, "documents_processed" : 516604, "rollups_indexed" : 7464, "trigger_count" : 19, "index_time_in_ms" : 1466, "index_total" : 23, "index_failures" : 0, "search_time_in_ms" : 999, "search_total" : 42, "search_failures" : 0 } } ] } ``` - **The new index metricbeat\_test4 :** ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/8/982bf45d259783c22c8bdd1b9f995aa43b977f55.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/a/f/afac92b728461a78e9fd08c344c3c3a8aeb6ada1.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/e/4/e45a759f9b15416aedc24d29c3a66a566fd5bd86.png) - **The original index metricbeat :** ![image](https://us1.discourse-cdn.com/elastic/original/3X/c/7/c7a05513632ad24d8b9988a837dfd0a9f5f49e35.png) Could someone help me out? What am I missed during I create rollup job? whey there is not value for the field **time** for rollup index metricbeat\_test4? Best Regards Robin ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [May 3, 2019, 7:03am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/5 "2019-05-03T07:03:11Z")
Which version are you running? ---
**Author:** ![Robin\_Guo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/robin_guo/32/42297_2.png) [@Robin\_Guo](https://discuss.elastic.co/u/Robin_Guo)\ **Post date:** [May 3, 2019, 7:14am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/6 "2019-05-03T07:14:40Z")
Hi @Christian_Dahlqvist, I'm using version 6.7 for the elastic cloud. ---
**Author:** ![Robin\_Guo](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/robin_guo/32/42297_2.png) [@Robin\_Guo](https://discuss.elastic.co/u/Robin_Guo)\ **Post date:** [May 7, 2019, 6:48am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/8 "2019-05-07T06:48:24Z")
Hi elsatic team, Any update or feedback about this? Thanks ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [June 4, 2019, 6:48am UTC](https://discuss.elastic.co/t/elastic-cloud-kibana-rollup-is-not-working/178220/9 "2019-06-04T06:48:25Z")
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