# Elastic Cloud - S3 Backup Failures

**URL:** <https://discuss.elastic.co/t/elastic-cloud-s3-backup-failures/145994>\
**Category:** Elasticsearch\
**Created:** [August 24, 2018, 11:55pm UTC](https://discuss.elastic.co/t/elastic-cloud-s3-backup-failures/145994 "2018-08-24T23:55:06Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wayne\_Taylor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/wayne_taylor/32/45984_2.png) [@Wayne\_Taylor](https://discuss.elastic.co/u/Wayne_Taylor)\
**Post date:** [August 24, 2018, 11:55pm UTC](https://discuss.elastic.co/t/elastic-cloud-s3-backup-failures/145994/1 "2018-08-24T23:55:06Z")

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Anyone on Elastic Cloud getting backup issues?

`GET /_snapshot/found-snapshots/_all`

Same error when trying to make a POST. Error is:

```
{
  "error": {
    "root_cause": [
      {
        "type": "repository_exception",
        "reason": "[found-snapshots] could not read repository data from index blob"
      }
    ],
    "type": "repository_exception",
    "reason": "[found-snapshots] could not read repository data from index blob",
    "caused_by": {
      "type": "i_o_exception",
      "reason": "Exception when listing blobs by prefix [index-]",
      "caused_by": {
        "type": "amazon_s3_exception",
        "reason": "amazon_s3_exception: Access Denied (Service: Amazon S3; Status Code: 403; Error Code: AccessDenied; Request ID: 8A21C02535E2CE67; S3 Extended Request ID: T0cx76O1quQ7fBy94srWghOdLhu66/k+mCZbB6qgboh3jYG7QFSj+IIjeWCQ8UjridEuEZaBLcs=)"
      }
    }
  },
  "status": 500
}
```

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 21, 2018, 11:55pm UTC](https://discuss.elastic.co/t/elastic-cloud-s3-backup-failures/145994/2 "2018-09-21T23:55:06Z")

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