# Elastic Cloud Stack Pipelines

**URL:** <https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417>\
**Category:** Logstash\
**Created:** [April 4, 2019, 12:54pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417 "2019-04-04T12:54:49Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Dr\_Slump](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dr_slump/32/43496_2.png) [@Dr\_Slump](https://discuss.elastic.co/u/Dr_Slump)\
**Post date:** [April 4, 2019, 12:54pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/1 "2019-04-04T12:54:50Z")

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I had an local instance 6.2 in which ran an imap pipeline without problems.

I was evaluating the cloud solution of ELK in version 7.0 and I see that from the dashboard I can create pipelines, but it seems that these do not run and do not generate an index .... Can someone help me about it?

```
 input {
        imap {
            host => "imap.gmail.com"
            user => "mysuer@gmail.com"
            password => "mysupersecurepassword"
            port => 993
            secure => true
            check_interval => 1000
            fetch_count => 10
            folder => "Inbox"
        }
    }
    filter {
        prune {
            whitelist_names => ["message" , "timestamp", "subject"]
        }
        mutate {
........................
```

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<div class="post-metadata">

**Author:** ![Yuri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yuri/32/52458_2.png) [@Yuri](https://discuss.elastic.co/u/Yuri)\
**Post date:** [April 4, 2019, 1:52pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/2 "2019-04-04T13:52:14Z")

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<div class="post-metadata">

**Author:** ![Yuri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yuri/32/52458_2.png) [@Yuri](https://discuss.elastic.co/u/Yuri)\
**Post date:** [April 4, 2019, 1:58pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/3 "2019-04-04T13:58:04Z")

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Hello @Dr_Slump,  
this forum is for enterprise version of the Elastic Cloud, but it looks like your question is about the Elasticsearch Cloud Service. I unlisted your question because it seems to be off-topic.  
If you have problems or questions, please contact support.  
Regarding your question, probably your disabled automatic index creation while creating the cluster. Please go to cluster's `Edit` page and find section `Elasticsearch plugins and settings` then expand the list of settings below and find checkbox `Enable automatic index creation`. If the checkbox is disabled, enable it and save changes. If it is enabled, please contact support and they will help you.

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<div class="post-metadata">

**Author:** ![Dr\_Slump](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dr_slump/32/43496_2.png) [@Dr\_Slump](https://discuss.elastic.co/u/Dr_Slump)\
**Post date:** [April 4, 2019, 2:21pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/4 "2019-04-04T14:21:11Z")

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Thanks Yuri! I've tried your method but index creation are ready checked... i try to ask at support team.

Thanks!

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<div class="post-metadata">

**Author:** ![Dr\_Slump](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dr_slump/32/43496_2.png) [@Dr\_Slump](https://discuss.elastic.co/u/Dr_Slump)\
**Post date:** [April 4, 2019, 3:44pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/5 "2019-04-04T15:44:24Z")

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Yuri, maybe looks and stupid question, but how can I contact with support, my username from elastic stack cloud doesn't work.

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<div class="post-metadata">

**Author:** ![Yuri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yuri/32/52458_2.png) [@Yuri](https://discuss.elastic.co/u/Yuri)\
**Post date:** [April 4, 2019, 4:55pm UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/6 "2019-04-04T16:55:32Z")

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Try to use "forgot password" or just send an email. It will generate a ticket.

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 5, 2019, 4:42am UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/7 "2019-04-05T04:42:26Z")

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 5, 2019, 4:43am UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/8 "2019-04-05T04:43:04Z")

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I've moved this one to the #logstash category, as it seems more relevant to that.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 19, 2019, 4:43am UTC](https://discuss.elastic.co/t/elastic-cloud-stack-pipelines/175417/9 "2019-04-19T04:43:04Z")

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