# Elastic Cloud - team support?

**URL:** <https://discuss.elastic.co/t/elastic-cloud-team-support/237428>\
**Category:** Elasticsearch\
**Created:** [June 17, 2020, 9:10am UTC](https://discuss.elastic.co/t/elastic-cloud-team-support/237428 "2020-06-17T09:10:08Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![rokcarl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rokcarl/32/53239_2.png) [@rokcarl](https://discuss.elastic.co/u/rokcarl)\
**Post date:** [June 17, 2020, 9:10am UTC](https://discuss.elastic.co/t/elastic-cloud-team-support/237428/1 "2020-06-17T09:10:08Z")

</div>

We'd like to use the Elastic Cloud as a team. Is there support for teams? What I'd like to have:

1. Multiple users with different account credentials can log into the same cloud "dashboard" ([https://cloud.elastic.co/home](https://cloud.elastic.co/home)) and see all the deployments.
2. Be able to file support tickets through individual accounts, so that the correct people get replies.
3. Optionally some kind of RBAC. For example, one user could create new deployments, another would only be able to see one deployment.

If there is no such support, what are our options? Do we need to do the following?

1. Share the credentials between all the admin personnel.
2. Set up user accounts through Kibana for Kibana-only access.

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 18, 2020, 12:24am UTC](https://discuss.elastic.co/t/elastic-cloud-team-support/237428/2 "2020-06-18T00:24:02Z")

</div>

Multi-user account access is something we are working on towards with high priority. At this stage you do need to follow your second set of points.

---

<div class="post-metadata">

**Author:** ![rokcarl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rokcarl/32/53239_2.png) [@rokcarl](https://discuss.elastic.co/u/rokcarl)\
**Post date:** [June 18, 2020, 5:28am UTC](https://discuss.elastic.co/t/elastic-cloud-team-support/237428/3 "2020-06-18T05:28:38Z")

</div>

Thanks. Will keep an eye on any updates.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 16, 2020, 5:28am UTC](https://discuss.elastic.co/t/elastic-cloud-team-support/237428/4 "2020-07-16T05:28:43Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.