# 'Elastic did not load properly' error from AdBlocker

**URL:** https://discuss.elastic.co/t/elastic-did-not-load-properly-error-from-adblocker/310420
**Category:** Kibana
**Created:** [July 22, 2022, 5:43pm UTC](https://discuss.elastic.co/t/elastic-did-not-load-properly-error-from-adblocker/310420 "2022-07-22T17:43:08Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![stevewritescode](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stevewritescode/32/68742_2.png) [@stevewritescode](https://discuss.elastic.co/u/stevewritescode)
#### Post date: [July 22, 2022, 5:43pm UTC](https://discuss.elastic.co/t/elastic-did-not-load-properly-error-from-adblocker/310420/1 "2022-07-22T17:43:08Z")

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Recently I discovered that, in certain circumstances, some Kibana .js resources are blocked from loading by popular ad blockers. As an example, this [entry](https://github.com/easylist/easylist/blob/3c519074de7e065b9e7afc4d5fd403451aa09f65/easyprivacy/easyprivacy_general.txt#L576) in the commonly used EasyList ad block list can trigger on Kibana instances which happen to have the word "analytics" somewhere in the domain name where the the instance is hosted.

When this occurs, Kibana will fail to load display an error message:

```auto
Elastic did not load properly. Check the server output for more information.

```

It's possible to confirm that and ad blocker browser extension is the culprit by inspecting the network pane in the browser dev tools and looking for .js files which were blocked from loading. Turning off the adblocker or otherwise adding and exception and then reloading the page is sufficient to fix the issue.

Others on the internet have also this seen this behavior, as mentioned in Stack Overflow at [single sign on - Getting "Elastic did not load properly. Check the server output for more information." when accessing through gatekeeper - Stack Overflow](https://stackoverflow.com/a/67556141).

I'm creating this topic to record the behavior in case it's helpful for future troubleshooters. Thanks!

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<div class="post-metadata">

### Author: ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)
#### Post date: [August 8, 2022, 4:28am UTC](https://discuss.elastic.co/t/elastic-did-not-load-properly-error-from-adblocker/310420/2 "2022-08-08T04:28:33Z")

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Thank you for posting. Its going to be beneficial for others in the community

Rashmi

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [September 5, 2022, 4:29am UTC](https://discuss.elastic.co/t/elastic-did-not-load-properly-error-from-adblocker/310420/3 "2022-09-05T04:29:27Z")

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