# Elastic Enterprise Search is starting successfully but URL doesn't works **URL:** \ **Category:** Elastic Search\ **Created:** [February 19, 2021, 12:16pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853 "2021-02-19T12:16:56Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 19, 2021, 12:16pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/1 "2021-02-19T12:16:56Z")
Hi! I'm new here and I'm new with elastic too. I'm trying to run enterprise search version 7.10.2 on elasticsearch 7.10.2 and kibana 7.10.2. I think this is fine because this on app-server.log: Success! Elastic Enterprise Search is starting successfully. In a few moments, you'll be able to login at the following address: - URL: [http://IP:3002](http://IP:3002) - If this is your first time starting Enterprise Search, check the console output above for your user authentication credentials. - Visit the documentation: [https://www.elastic.co/guide/en/enterprise-search](https://www.elastic.co/guide/en/enterprise-search) But when I try to access URL it not response from elastic neither: ![unable](https://us1.discourse-cdn.com/elastic/original/3X/c/f/cf4c0bfc045360400e67a07681161c42dd1c382f.jpeg) Kibana is running OK, elastic is running OK and enterprise-search too. I don't know where is the problem. Please someone could help me? ---
**Author:** ![ross.bell](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ross.bell/32/77559_2.png) [@ross.bell](https://discuss.elastic.co/u/ross.bell)\ **Post date:** [February 19, 2021, 4:32pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/2 "2021-02-19T16:32:51Z")
Hey rams1! It will help to know if you're managing your own instances or trying Enterprise Search on Cloud. Based on your description, my guess is you're managing your own instances. Also, based on your screenshot, it looks like Kibana is unable to access Enterprise Search. Two things could help further debug the issue you're running into: 1. Confirm the server that is hosting Kibana has network access to the server hosting Enterprise Search, in the event that those are two unique servers. 2. Confirm that you can navigate directly to the Enterprise Search app, independent of Kibana. In your screenshot, you're representing this as [http://IP:3002](http://IP:3002). Based on what I can currently see, my guess would be that Enterprise Search is not accessible over a network. Ross ---
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 19, 2021, 4:54pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/3 "2021-02-19T16:54:41Z")
Hello Ross! Yes, I'm working own instances and now it's only 1 server with all installed: elastic, kibana and enterprise search. I can't navigate to Enterprise Search app neither. Thank's, Rams1 ---
**Author:** ![Scrilling](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scrilling/32/78663_2.png) [@Scrilling](https://discuss.elastic.co/u/Scrilling)\ **Post date:** [February 19, 2021, 5:08pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/4 "2021-02-19T17:08:41Z")
Hi rams1, How are you running enterprise-search + elasticsearch? Are you using the [docker images](https://www.elastic.co/guide/en/enterprise-search/7.10/installation.html#installation-docker), [Linux or MacOS packages](https://www.elastic.co/guide/en/enterprise-search/7.10/installation.html#installation-self-managed), [ECK](https://www.elastic.co/guide/en/enterprise-search/7.10/installation.html#installation-eck), or something else? We can dive further into troubleshooting with this information. Thanks! ---
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 19, 2021, 5:36pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/5 "2021-02-19T17:36:23Z")
Hi Scrilling. I'm working with CentOS7 and installed all individually, first elasticsearch, then kibana and the last enterprise-search using this help: [Download Elastic Enterprise Search | Elastic](https://www.elastic.co/es/downloads/enterprise-search) I have Java8. Thanks! ---
**Author:** ![Scrilling](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scrilling/32/78663_2.png) [@Scrilling](https://discuss.elastic.co/u/Scrilling)\ **Post date:** [February 19, 2021, 7:14pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/6 "2021-02-19T19:14:53Z")
Hi rams, The official download docs instruct to set ent\_search.auth.source to standard, but it looks like the Kibana integration requires that elasticsearch-native or SAML is used. This previous thread may be of use: [Connect Kibana Workplace Search - #4 by Sean\_Story](https://discuss.elastic.co/t/connect-kibana-workplace-search/253601/4) Can you please try that and let me know if it resolves your issue? If not, can you please post your configuration yml files for Elasticsearch, Kibana, and Enterprise Search? Thank you! ---
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 20, 2021, 1:43pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/7 "2021-02-20T13:43:59Z")
Hi Scrilling, First of all I'm not sure if I have to use: ent\_search.auth.source o ent\_search.auth.elastic.source I have tried both with elasticsearch-native but It doesn't works. I have the same result. * * * ## This is my elasticsearch.yml: # ---------------------------------- Cluster ----------------------------------- # Use a descriptive name for your cluster: cluster.name: elasticsearchcluster # ------------------------------------ Node ------------------------------------ # Use a descriptive name for the node: node.name: master01 # ----------------------------------- Paths ------------------------------------ # Path to directory where to store the data (separate multiple locations by comma): path.data: /var/lib/elasticsearch # Path to log files: path.logs: /var/log/elasticsearch # ---------------------------------- Network ----------------------------------- # Set the bind address to a specific IP (IPv4 or IPv6): network.host: 0.0.0.0 # Set a custom port for HTTP: http.port: 9200 # --------------------------------- Discovery ---------------------------------- discovery.seed\_hosts: ["myIP"] # Bootstrap the cluster using an initial set of master-eligible nodes: cluster.initial\_master\_nodes: ["master01"] # # Transport layer xpack.security.transport.ssl.enabled: true xpack.security.transport.ssl.verification\_mode: certificate xpack.security.transport.ssl.key: /etc/elasticsearch/certs/elasticsearch.key xpack.security.transport.ssl.certificate: /etc/elasticsearch/certs/elasticsearch.crt xpack.security.transport.ssl.certificate\_authorities: ["/etc/elasticsearch/certs/ca/ca.crt"] # HTTP layer xpack.security.http.ssl.enabled: true xpack.security.http.ssl.verification\_mode: certificate xpack.security.http.ssl.key: /etc/elasticsearch/certs/elasticsearch.key xpack.security.http.ssl.certificate: /etc/elasticsearch/certs/elasticsearch.crt xpack.security.http.ssl.certificate\_authorities: ["/etc/elasticsearch/certs/ca/ca.crt"] xpack.security.enabled: true * * * ## This is the kibana.yml: # Kibana is served by a back end server. This setting specifies the port to use. server.port: 5601 server.host: "myIP" # The URLs of the Elasticsearch instances to use for all your queries. elasticsearch.hosts: ["[https://myIP:9200](https://myIP:9200)"] # App Search configuracio enterpriseSearch.host: '[http://myIP:3002](http://myIP:3002)' # Enables SSL and paths to the PEM-format SSL certificate and SSL key files, respectively. # These settings enable SSL for outgoing requests from the Kibana server to the browser. server.ssl.enabled: true # Enables you to specify a file where Kibana stores log output. logging.dest: /var/log/kibana.log # Set the value of this setting to true to suppress all logging output. logging.silent: false # Set the value of this setting to true to suppress all logging output other than error messages. logging.quiet: false # Elasticsearch from/to Kibana elasticsearch.ssl.certificateAuthorities: ["/etc/kibana/certs/ca/ca.crt"] elasticsearch.ssl.certificate: "/etc/kibana/certs/kibana.crt" elasticsearch.ssl.key: "/etc/kibana/certs/kibana.key" # Browser from/to Kibana server.ssl.certificate: "/etc/kibana/certs/kibana.crt" server.ssl.key: "/etc/kibana/certs/kibana.key" xpack.security.enabled: true elasticsearch.username: elastic elasticsearch.password: ExV....... * * * ## And this is the enterprsie-search.yml: # ---------------------------------- Secrets ---------------------------------- # Encryption keys to protect your application secrets. This field is required. secret\_management.encryption\_keys: [c63819da4669701559067edc2c110e63bbdb9012c14738add9d36438f0f21d14] # ------------------------------- Elasticsearch ------------------------------- allow\_es\_settings\_modification: true # Elasticsearch credentials: elasticsearch.username: elastic elasticsearch.password: Ex.... # Elasticsearch full cluster URL: elasticsearch.host: [https://myIP:9200](https://myIP:9200) # Elasticsearch SSL settings: elasticsearch.ssl.enabled: true elasticsearch.ssl.certificate: "/usr/share/enterprise-search/certs/enterprise-search.crt" elasticsearch.ssl.certificate\_authority: "/usr/share/enterprise-search/certs/ca/ca.crt" elasticsearch.ssl.key: "/usr/share/enterprise-search/certs/enterprise-search.key" elasticsearch.ssl.key\_passphrase: PlQrgSofx0ubFJGDUzrI elasticsearch.ssl.verify: false # ------------------------------- Hosting & Network --------------------------- ent\_search.external\_url: [http://myIP:3002](http://myIP:3002) ent\_search.listen\_host: myIP ent\_search.listen\_port: 3002 # ------------------------------ Authentication ------------------------------- ent\_search.auth.source: elasticsearch-native #standard # ---------------------------------- TLS/SSL ---------------------------------- # Configure TLS/SSL encryption. ent\_search.ssl.enabled: true ent\_search.ssl.keystore.path: "/usr/share/enterprise-search/certs/enterprise-search.key" ent\_search.ssl.keystore.password: XXXXXXX # ---------------------------------- Session ---------------------------------- # Set a session key to persist user sessions through process restarts. secret\_session\_key: 4ccb10475b2574d49ea3e67965f4d5c0e7f64e3d83adb9cfaa49817f5eeac4480fd552f658247ca4c789d989c73e67ba5ec0edebd4f09dfcd7d2268d1710ff6f Thanks, rams ---
**Author:** ![Scrilling](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/scrilling/32/78663_2.png) [@Scrilling](https://discuss.elastic.co/u/Scrilling)\ **Post date:** [February 23, 2021, 4:16am UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/8 "2021-02-23T04:16:07Z")
Ah, I see you are using TLS. The enterprise search plugin for Kibana does not yet support TLS configuration. Open issue is here: [Support additional TLS options for Enterprise Search · Issue #76669 · elastic/kibana · GitHub](https://github.com/elastic/kibana/issues/76669). For what it’s worth, the existing integration is very minimal, simply redirecting the user to the Enterprise Search application. You should be able to access Enterprise Search directly at port 3002. Something that jumped out at me from your configuration is that you have TLS enabled for all services, but the value for `ent_search.external_url` uses `http` rather than `https`. If that doesn’t turn out to be the issue, I did some digging in our internal forums and found that some users have seen weirdness on CentOS7 when installing with the rpm package. Just in case, export the ENT\_SEARCH\_CONFIG\_PATH environment variable to the location of your enterprise-search.yml file. Additionally, let’s make sure the enterprise search server is functioning. Please run `curl -X GET https://myIP:3002/api/ent/v1/internal/health -H "Content-Type: application/json" -u elastic:ES_PASSWORD` and post the results + any related activity in the application server log. ---
**Author:** ![s97712](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@s97712](https://discuss.elastic.co/u/s97712)\ **Post date:** [February 24, 2021, 7:16am UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/9 "2021-02-24T07:16:04Z")
> [@\[Bug\] Enterprise Search dashboard url pending](https://discuss.elastic.co/t/bug-enterprise-search-dashboard-url-pending/265281): > > same as [https://discuss.elastic.co/t/bug-app-search-dashboard-fails-to-load-after-restarting-the-server/206237](https://discuss.elastic.co/t/bug-app-search-dashboard-fails-to-load-after-restarting-the-server/206237) [2021-02-24T06:47:17.713+00:00][1602][2522][app-server][INFO]: [ca4b3fd5-d181-4c13-86ea-cebced39a3b5] Started GET "/welcome" for 119.120.213.43 at 2021-02-24 06:47:17 +0000 [2021-02-24T06:47:17.720+00:00][1602][2522][action\_controller][INFO]: [ca4b3fd5-d181-4c13-86ea-cebced39a3b5] Processing by SharedTogo::HomeController#welcome as HTML [2021-02-24T06:47:17.900+00:00][1602… ---
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 27, 2021, 5:58pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/10 "2021-02-27T17:58:01Z")
Thank's everyone. But I triyed to make work app-search for last time. I've make a new virtual machine (centos7) and install only elastic, kibana and app-search. All configured on localhost and very simply. But app-search doesn't works from local [http://localhost:3002](http://localhost:3002) This are the files: ```auto ******************* elasticsearch.yml: ******************* cluster.name: Ecluster # node.name: Ecluster-node1 # path.data: /var/lib/elasticsearch # path.logs: /var/log/elasticsearch # network.host: 0.0.0.0 # http.port: 9200 # discovery.seed_hosts: ["localhost"] ******************* kibana.yml ******************* server.port: 5601 # server.host: "localhost" # elasticsearch.hosts: ["http://localhost:9200"] # enterpriseSearch.host: "http://localhost:3002" ******************* app-search.yml ******************* allow_es_settings_modification: true # elasticsearch.host: http://localhost:9200 # app_search.listen_host: localhost app_search.listen_port: 3002 # app_search.auth.source: elasticsearch-native # secret_session_key: c10c86ec76ccb29e44d4a0e091d58375184d63a204088bbae4ae0ada4119d46b662ad4ff2d095b2d11e2dddddaeb11de2dec369c0b02914abe67b7c3fcc9e530 ``` I don't know where is the problem but I will continue my work without this, Rams1 ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [February 27, 2021, 6:12pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/11 "2021-02-27T18:12:43Z")
Well actually in the elasticsearch.yml you bound to the network with 0.0.0.0 which means it is bound to a network address / IP _not localhost_ (i.e loopback which is not bound to the network) Then in the app-search.yml you are trying to access elasticsearch through localhost... which is not a network address.That probably not going to work. You need to be consistent... All localhost or all using network.... Not mix and match. To make it work either comment out the `network.host` line in elasticsearch.yml (probably easiest) Or in the app-search.yml `elasticsearch.host: http://localhost:9200` To use the IP of the host you are on. `elasticsearch.host: http://:9200` You would probably need to change the kibana.yml as well ---
**Author:** ![rams1](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@rams1](https://discuss.elastic.co/u/rams1)\ **Post date:** [February 27, 2021, 9:52pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/12 "2021-02-27T21:52:48Z")
Stephen thank's a lot for your help. Now it works and I can continue. Rams1 ---
**Author:** ![Ines\_ZAYANI](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ines_zayani/32/104584_2.png) [@Ines\_ZAYANI](https://discuss.elastic.co/u/Ines_ZAYANI)\ **Post date:** [April 21, 2022, 1:55pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/13 "2022-04-21T13:55:04Z")
Hello, I hope you can help me with my issue. I tried opening elastic enterprise search like you instructed, the obly problem is that only workplace search opens and is configured on port 3002 but i need the app search not the workplace. Any thoughts on why is this happening and how could i fix it? I tired using app search on kibana but it lags soo bad, sometimes the whole pc freezes too, that's why i thought about using it directly from it's port. I'm using ubuntu 20.04 and java 11. ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [April 21, 2022, 2:27pm UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/14 "2022-04-21T14:27:13Z")
Hi @Ines_ZAYANI I would suggest opening a new thread. What you want to accomplish Include your exact versions of elastic you are using The steps you used to configure / install Your configuration files etc. And the basic specs of the PC you are installing on Then perhaps someone can help. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 4, 2022, 8:24am UTC](https://discuss.elastic.co/t/elastic-enterprise-search-is-starting-successfully-but-url-doesnt-works/264853/15 "2022-11-04T08:24:36Z")