# Elastic heartbeat is not able to send the status to elastic servers
**URL:** https://discuss.elastic.co/t/elastic-heartbeat-is-not-able-to-send-the-status-to-elastic-servers/191016
**Category:** Beats
**Tags:** heartbeat
**Created:** [July 17, 2019, 1:44pm UTC](https://discuss.elastic.co/t/elastic-heartbeat-is-not-able-to-send-the-status-to-elastic-servers/191016 "2019-07-17T13:44:28Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Nithani25](https://discuss.elastic.co/u/Nithani25)
#### Post date: [July 17, 2019, 1:44pm UTC](https://discuss.elastic.co/t/elastic-heartbeat-is-not-able-to-send-the-status-to-elastic-servers/191016/1 "2019-07-17T13:44:28Z")
HI Team,
my heartbeat collectors have stopped working in production environment since last few days, i am unable to understand what is the problem here.
Here is the log output:
```
2019-07-16T03:53:43.712-0700 INFO [publish] pipeline/retry.go:155 Drop batch
2019-07-16T03:53:44.712-0700 ERROR pipeline/output.go:121 Failed to publish events: temporary bulk send failure
2019-07-16T03:53:44.712-0700 INFO pipeline/output.go:95 Connecting to backoff(elasticsearch(http://xxxxxxxxx:9201))
2019-07-16T03:53:44.713-0700 INFO elasticsearch/client.go:712 Connected to Elasticsearch version 6.4.2
2019-07-16T03:53:44.715-0700 INFO template/load.go:129 Template already exists and will not be overwritten.
2019-07-16T03:53:44.715-0700 INFO pipeline/output.go:105 Connection to backoff(elasticsearch(http://xxxxxxxxxx:9201)) established
2019-07-16T03:53:49.743-0700 ERROR pipeline/output.go:121 Failed to publish events: temporary bulk send failure
2019-07-16T03:53:49.743-0700 INFO pipeline/output.go:95 Connecting to backoff(elasticsearch(http://xxxxxxxxxx:9201))
2019-07-16T03:53:49.744-0700 INFO elasticsearch/client.go:712 Connected to Elasticsearch version 6.4.2
2019-07-16T03:53:49.746-0700 INFO template/load.go:129 Template already exists and will not be overwritten.
2019-07-16T03:46:31.603-0700 WARN tlscommon/tls_config.go:79 SSL/TLS verifications disabled.
2019-07-16T03:46:31.606-0700 WARN tlscommon/tls_config.go:79 SSL/TLS verifications disabled.
2019-07-16T03:46:31.606-0700 WARN tlscommon/tls_config.go:79 SSL/TLS verifications disabled.
2019-07-16T03:46:31.621-0700 WARN tlscommon/tls_config.go:79 SSL/TLS verifications disabled.
2019-07-16T03:46:37.654-0700 ERROR pipeline/output.go:121 Failed to publish events: temporary bulk send failure
2019-07-16T03:46:37.654-0700 INFO pipeline/output.go:95 Connecting to backoff(elasticsearch(http://yyyyyyyyyyyyyyyy:9201))
2019-07-16T03:46:37.655-0700 INFO elasticsearch/client.go:712 Connected to Elasticsearch version 6.4.2
2019-07-16T03:46:37.659-0700 INFO template/load.go:129 Template already exists and will not be overwritten.
2019-07-16T03:46:37.659-0700 INFO pipeline/output.go:105 Connection to backoff(elasticsearch(http://yyyyyyyyyyyyy:9201)) established
2019-07-16T03:46:41.695-0700 INFO [publish] pipeline/retry.go:155 Drop batch
2019-07-16T03:46:42.695-0700 ERROR pipeline/output.go:121 Failed to publish events: temporary bulk send failure
2019-07-16T03:46:42.695-0700 INFO pipeline/output.go:95 Connecting to backoff(elasticsearch(http://xxxxxxxxxxxxx:9201))
```
Recent Change:
the particular was patched and could have possibly updated the beat version.
---
### Author:  [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)
#### Post date: [July 18, 2019, 5:54pm UTC](https://discuss.elastic.co/t/elastic-heartbeat-is-not-able-to-send-the-status-to-elastic-servers/191016/2 "2019-07-18T17:54:48Z")
Are you sure you can reach the Elasticsearch cluster from the box heartbeat is on? It looks like it can't connect. You could try debugging with cURL.
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [August 15, 2019, 7:54pm UTC](https://discuss.elastic.co/t/elastic-heartbeat-is-not-able-to-send-the-status-to-elastic-servers/191016/3 "2019-08-15T19:54:48Z")
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