# Elastic Learning Portal

**URL:** <https://discuss.elastic.co/t/elastic-learning-portal/310576>\
**Category:** Elastic Training\
**Created:** [July 25, 2022, 9:18pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576 "2022-07-25T21:18:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [July 25, 2022, 9:18pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576/1 "2022-07-25T21:18:23Z")

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I am having an issue to do the Lab: Introduction to Elastic App Search for the class 1 .  
I created a deployment named enterprise-search-fundamentals and finished "TUNE THE RELEVANCE OF YOUR QUERIES" and continued to "ANALYTICS". but whenever I clicked [https://app-search-workshop.elasticlabs.training](https://app-search-workshop.elasticlabs.training) to start. It always gives me the following error:

This site can’t be reachedThe webpage at [https://app-search-workshop.elasticlabs.training/](https://app-search-workshop.elasticlabs.training/) might be temporarily down or it may have moved permanently to a new web address.  
ERR\_TUNNEL\_CONNECTION\_FAILED

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**Author:** ![Serena\_Chou](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/serena_chou/32/100087_2.png) [@Serena\_Chou](https://discuss.elastic.co/u/Serena_Chou)\
**Post date:** [July 27, 2022, 4:18pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576/2 "2022-07-27T16:18:49Z")

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Hey @Kimberly , our learning portal team checked the site, and it's working and up. Do you perhaps have a firewall that could be interfering with your ability to connect?

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**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [July 27, 2022, 4:50pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576/3 "2022-07-27T16:50:15Z")

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Hi @Kimberly ,

as @Serena_Chou pointed out, it looks like there is something preventing you to access [https://app-search-workshop.elasticlabs.training/](https://app-search-workshop.elasticlabs.training/). If you are learning through your company network or laptop, I'd recommend trying from another network and computer.

Also, I'd like to suggest taking all the classes first and doing labs after that.

One last thing, please check if you are using a 7.x deployment, as the lab steps were developed using a 7.x deployment.

Best,  
Andre

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [July 27, 2022, 7:24pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576/4 "2022-07-27T19:24:33Z")

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Thanks both Andre and Serena's quick response to my queries. It works after I turned off company's network and switched to my personal Wifi.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 24, 2022, 7:25pm UTC](https://discuss.elastic.co/t/elastic-learning-portal/310576/5 "2022-08-24T19:25:06Z")

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