# Elastic Observability Engineer Lab 5.4 - geoip database unavailable

**URL:** <https://discuss.elastic.co/t/elastic-observability-engineer-lab-5-4-geoip-database-unavailable/315188>\
**Category:** Elastic Training\
**Created:** [September 26, 2022, 3:45pm UTC](https://discuss.elastic.co/t/elastic-observability-engineer-lab-5-4-geoip-database-unavailable/315188 "2022-09-26T15:45:02Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![AnitaL](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@AnitaL](https://discuss.elastic.co/u/AnitaL)\
**Post date:** [September 26, 2022, 3:45pm UTC](https://discuss.elastic.co/t/elastic-observability-engineer-lab-5-4-geoip-database-unavailable/315188/1 "2022-09-26T15:45:03Z")

</div>

Hi,

When I use the **GeoIP** processor as per step 11 and test the pipeline as per step 12 I see the following instead of the new geoip fields - full test result at bottom of this post.

```auto
          "tags": [
            "_geoip_database_unavailable_GeoLite2-City.mmdb"
          ],

```

This endpoint returns the following, unsure what to do next?

```auto
GET _ingest/geoip/stats
{
  "stats" : {
    "successful_downloads" : 0,
    "failed_downloads" : 1,
    "total_download_time" : 0,
    "databases_count" : 0,
    "skipped_updates" : 0,
    "expired_databases" : 3
  },
  "nodes" : { }
}

```

Below is full response from the test.

```auto
{
  "docs": [
    {
      "doc": {
        "_index": ".ds-logs-nginx.access-default-2022.09.21-000001",
        "_id": "Ny3VeIMByZrZX3hvB6eu",
        "_source": {
          "request": "GET / HTTP/1.0",
          "referer": "-",
          "response_code": 302,
          "useragent": "Mozilla/5.0 (X11; Linux x86_64; rv:98.0) Gecko/20100101 Firefox/98.0",
          "ip_address": "178.128.152.119",
          "response_size": 154,
          "url": {
            "path": "/",
            "original": "/"
          },
          "tags": [
            "_geoip_database_unavailable_GeoLite2-City.mmdb"
          ],
          "@timestamp": "2022-09-26T08:06:02.000Z",
          "_tmp": {},
          "user": "-",
          "user_agent": {
            "name": "Firefox",
            "original": "Mozilla/5.0 (X11; Linux x86_64; rv:98.0) Gecko/20100101 Firefox/98.0",
            "os": {
              "name": "Linux"
            },
            "device": {
              "name": "Other"
            },
            "version": "98.0."
          }
        },
        "_ingest": {
          "timestamp": "2022-09-26T15:17:47.612105899Z"
        }
      }
    }
  ]
}

```

---

<div class="post-metadata">

**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\
**Post date:** [September 26, 2022, 3:51pm UTC](https://discuss.elastic.co/t/elastic-observability-engineer-lab-5-4-geoip-database-unavailable/315188/2 "2022-09-26T15:51:49Z")

</div>

Hi @AnitaL ,

it looks like your environment had an issue to download the `GeoLite2-City.mmdb` geo database. Please try running following command on Dev Tools to restart automatic database download.

```auto
PUT _cluster/settings
{ 
    "transient": {
        "ingest.geoip.downloader.enabled" : false
    }
}

```

```auto
PUT _cluster/settings
{
    "transient": {
        "ingest.geoip.downloader.enabled" : true
    }
}

```

This should fix the issue.

Best,  
Andre

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 26, 2022, 3:52pm UTC](https://discuss.elastic.co/t/elastic-observability-engineer-lab-5-4-geoip-database-unavailable/315188/3 "2022-10-26T15:52:24Z")

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