# Elastic search Msi on Server 2016 service cant start

**URL:** <https://discuss.elastic.co/t/elastic-search-msi-on-server-2016-service-cant-start/102257>\
**Category:** Elasticsearch\
**Created:** [September 29, 2017, 12:29pm UTC](https://discuss.elastic.co/t/elastic-search-msi-on-server-2016-service-cant-start/102257 "2017-09-29T12:29:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Timanator](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Timanator](https://discuss.elastic.co/u/Timanator)\
**Post date:** [September 29, 2017, 12:29pm UTC](https://discuss.elastic.co/t/elastic-search-msi-on-server-2016-service-cant-start/102257/1 "2017-09-29T12:29:16Z")

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Hey Guys

Just did a install on a server 2016 box, and the service wont start. Generic error 1067, process terminated unexpectedly.

This is the windows event log:

First,  
Application: elasticsearch.exe  
Framework Version: v4.0.30319  
Description: The process was terminated due to an unhandled exception.  
Exception Info: Elastic.ProcessHosts.Process.StartupException  
at Elastic.ProcessHosts.Process.ProcessBase.HandleException(System.Exception)  
at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.Observer`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception)  
at System.Reactive.Linq.ObservableImpl.AsObservable`1+_[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.AutoDetachObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnErrorCore(System.Exception)  
at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at Elastic.ProcessHosts.Process.ObservableProcess+<>c__DisplayClass22_0.<CreateProcessExitSubscription>b__0(System.Reactive.EventPattern`1\<System.Object\>)  
at System.Reactive.AnonymousSafeObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnNext(System.\_\_Canon)  
at System.EventHandler.Invoke(System.Object, System.EventArgs)  
at System.Diagnostics.Process.OnExited()  
at System.Diagnostics.Process.RaiseOnExited()  
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
at System.Threading.\_ThreadPoolWaitOrTimerCallback.PerformWaitOrTimerCallback(System.Object, Boolean)

Second,

Faulting application name: elasticsearch.exe, version: 5.6.2.0, time stamp: 0x59c6736c  
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1532, time stamp: 0x5965ac8c  
Exception code: 0xe0434352  
Fault offset: 0x0000000000033c58  
Faulting process id: 0xc04  
Faulting application start time: 0x01d3391de888e67c  
Faulting application path: E:\Program Files\Elastic\Elasticsearch\bin\elasticsearch.exe  
Faulting module path: C:\Windows\System32\KERNELBASE.dll  
Report Id: 999a6ed1-64c4-4972-af21-e8f2b5217740  
Faulting package full name:  
Faulting package-relative application ID:

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [October 6, 2017, 6:26am UTC](https://discuss.elastic.co/t/elastic-search-msi-on-server-2016-service-cant-start/102257/2 "2017-10-06T06:26:03Z")

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@Timanator is there anything in the elasticsearch.log file in the configured logs directory?

1. Did you install as a service? If so, did you set the service to start after install?
2. Did the MSI successfully install? If not, do you have the MSI log file (a link is provided in the UI to it on unsuccessful install, otherwise it will be in `%TEMP%` directory with a name conforming to `MSI*.log`)?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 3, 2017, 6:26am UTC](https://discuss.elastic.co/t/elastic-search-msi-on-server-2016-service-cant-start/102257/3 "2017-11-03T06:26:19Z")

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