# Elastic Search Plugin Red - Kibana Timeout error request

**URL:** <https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579>\
**Category:** Elasticsearch\
**Created:** [September 14, 2017, 4:49pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579 "2017-09-14T16:49:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pavithrakc](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pavithrakc](https://discuss.elastic.co/u/pavithrakc)\
**Post date:** [September 14, 2017, 4:49pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579/1 "2017-09-14T16:49:47Z")

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Hello All,

I started using the community catalog entry of elasticsearch under Rancher .

It is a cluster of 2 data nodes, 1 master node, 1 client node.

I started seeing a disconnect of Elasticsearch changing to status green to red with Request timeout.

work around followed:

By checking the forum,

1. I changed my timeout parameter under EL to 60000ms.

Did not help that much.

1. Under monitoring, I saw more usage of JVM and logs showed gc overhead.

So changed Java Xmx and Xms parameter to 8g from default of 2g.

Little bit of help it did.

and I saw a different error now whenever a POST request is sent to EL

9/14/2017 11:27:37 AM log [16:27:37.114] [error][admin][elasticsearch] Request error, retrying  
9/14/2017 11:27:37 AMPOST [http://elasticsearch:9200/.kibana/config/\_search](http://elasticsearch:9200/.kibana/config/_search) =\> socket hang up

Solution tried:

1. set the following parameters in elasticsearch yml

http.cors.enabled: true  
http.cors.allow-origin: "\*"  
http.max\_header\_size: 16kb

> [@"socket hang up"](https://discuss.elastic.co/t/socket-hang-up/87763/3):
>
> I bumped up the Timeout to some crazy high number and that didn't work. I have 2477 fields. I also put X11 and firefox and went local to by pass nginx. One thing I just tried is pointed the kibana to a new indices and on startup the I see the indices created. But get the same sort of error messages: {"type":"response","@timestamp":"2017-05-31T18:38:41Z","tags":[],"pid":1831,"method":"get","statusCode":200,"req":{"url":"/elasticsearch/logstash-/\_mapping/field/?=1496255921770&ignore\_unavailable=…

All of these workaround did not help that much. Still the response is very slow in Kibana. and EL plugin changes to red.

I just have only one index running. 6.4 GB data. Current JVM memory usage:

client: 51%  
data1: 81%  
data2: 68%  
master: 44%

Any other possible causes for this kind of error?

Any workaround to solve this issue is much appreciated.

Thanks

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<div class="post-metadata">

**Author:** ![mujtabahussain](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mujtabahussain/32/17514_2.png) [@mujtabahussain](https://discuss.elastic.co/u/mujtabahussain)\
**Post date:** [September 14, 2017, 9:52pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579/2 "2017-09-14T21:52:10Z")

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Where is Kibana running? Is it running on the master and/or data nodes? Or is it a different node?

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<div class="post-metadata">

**Author:** ![pavithrakc](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pavithrakc](https://discuss.elastic.co/u/pavithrakc)\
**Post date:** [September 15, 2017, 2:39pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579/3 "2017-09-15T14:39:13Z")

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It is running on docker container.

Same host as master and one of the data nodes.

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<div class="post-metadata">

**Author:** ![pavithrakc](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pavithrakc](https://discuss.elastic.co/u/pavithrakc)\
**Post date:** [September 18, 2017, 2:36pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579/4 "2017-09-18T14:36:09Z")

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Any update on this?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 16, 2017, 2:36pm UTC](https://discuss.elastic.co/t/elastic-search-plugin-red-kibana-timeout-error-request/100579/5 "2017-10-16T14:36:18Z")

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