# Elastic search practice exam reconnect to the lab

**URL:** <https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601>\
**Category:** Elastic Training\
**Created:** [May 16, 2023, 8:30pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601 "2023-05-16T20:30:35Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [May 16, 2023, 8:30pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/1 "2023-05-16T20:30:35Z")

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I am trying to take a practice exam for Elasticsearch.  
I set it up a week ago and want to resume thru strigo.  
It is saying "your lab is reconnecting" over 30 minutes but still can't get in.  
Can some one help?

Tx

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [May 16, 2023, 8:37pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/2 "2023-05-16T20:37:42Z")

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Lab reconnection took more than 33 min but still hanging there.

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [May 16, 2023, 8:38pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/3 "2023-05-16T20:38:13Z")

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I need to shut down the screen. It is forever.

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**Author:** ![Rocio\_Diskin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rocio_diskin/32/83021_2.png) [@Rocio\_Diskin](https://discuss.elastic.co/u/Rocio_Diskin)\
**Post date:** [May 16, 2023, 9:26pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/4 "2023-05-16T21:26:27Z")

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Hi Kimberly,  
Thank you for reaching out. That is not the expected behavior and we apologize for the inconvenience.  
If you could please send us an email to [training@elastic.co](mailto:training@elastic.co) we will look into this issue right the way. Please let us know which practice exam you are attempting to connect to expedite the process.

Best, Rocio

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**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [May 17, 2023, 1:58pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/5 "2023-05-17T13:58:49Z")

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Hi,

Thanks for your quick response.

Here is my link:

[https://app.strigo.io/training/ondemand/ya3K6g4hLQfDGZu2Y](https://app.strigo.io/training/ondemand/ya3K6g4hLQfDGZu2Y)

I closed the screen after waiting for more than 30 min to reconnect to the lab yesterday. Then I just logged in. it allowed me to continue but my lab time only left 3:xx.

![~WRD000.jpg](https://us1.discourse-cdn.com/elastic/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg)

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<div class="post-metadata">

**Author:** ![Kimberly](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kimberly](https://discuss.elastic.co/u/Kimberly)\
**Post date:** [May 17, 2023, 7:00pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/6 "2023-05-17T19:00:02Z")

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It is very weird. I just logged in to do the practice test. My time has been left 3”45.

Is’n it we have 5 hours to practice?

Can you resume it to 5 hours?

My link is [https://app.strigo.io/training/ondemand/ya3K6g4hLQfDGZu2Y](https://app.strigo.io/training/ondemand/ya3K6g4hLQfDGZu2Y)

 ![](https://us1.discourse-cdn.com/elastic/original/3X/f/1/f1dccbaa7edb32d30d8b9c976add94e3694dd45d.jpeg)

Tx

![~WRD000.jpg](https://us1.discourse-cdn.com/elastic/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg)

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 16, 2023, 7:00pm UTC](https://discuss.elastic.co/t/elastic-search-practice-exam-reconnect-to-the-lab/333601/7 "2023-06-16T19:00:34Z")

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