# Elastic Security for SIEM On-Demand Windows-Endpoint stuck on starting/creating

**URL:** <https://discuss.elastic.co/t/elastic-security-for-siem-on-demand-windows-endpoint-stuck-on-starting-creating/383834>\
**Category:** Elastic Training\
**Created:** [December 3, 2025, 9:20am UTC](https://discuss.elastic.co/t/elastic-security-for-siem-on-demand-windows-endpoint-stuck-on-starting-creating/383834 "2025-12-03T09:20:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TigTogFlip](https://avatars.discourse-cdn.com/v4/letter/t/e495f1/32.png) [@TigTogFlip](https://discuss.elastic.co/u/TigTogFlip)\
**Post date:** [December 3, 2025, 9:20am UTC](https://discuss.elastic.co/t/elastic-security-for-siem-on-demand-windows-endpoint-stuck-on-starting-creating/383834/1 "2025-12-03T09:20:39Z")

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Course: **Elastic Security for SIEM On-Demand**

Question: Within the Strigo Environment, the Windows-Endpoint VM is not starting. The status is stuck on starting, while in the creating phase.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/5/9/59aecf5637255e360b804204582246f7a4731de6.png)

The lab-machine and CTFd VMs have no problems. I also have 50 hours left in the Strigo Environment.

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**Author:** ![Tortoise](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tortoise/32/147587_2.png) [@Tortoise](https://discuss.elastic.co/u/Tortoise)\
**Post date:** [December 6, 2025, 12:21pm UTC](https://discuss.elastic.co/t/elastic-security-for-siem-on-demand-windows-endpoint-stuck-on-starting-creating/383834/2 "2025-12-06T12:21:51Z")

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Hello @TigTogFlip

Welcome to the Community!!

Please send an email from the registered email id used for accessing the lab to [training@elastic.co](mailto:training@elastic.co) and maybe they can help you to fix this issue.

Thanks!!