# Elastic Store **URL:** \ **Category:** Elastic Community and Ecosystem\ **Created:** [August 22, 2018, 8:27pm UTC](https://discuss.elastic.co/t/elastic-store/145610 "2018-08-22T20:27:44Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![bigdamhero](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bigdamhero/32/34478_2.png) [@bigdamhero](https://discuss.elastic.co/u/bigdamhero)\ **Post date:** [August 22, 2018, 8:27pm UTC](https://discuss.elastic.co/t/elastic-store/145610/1 "2018-08-22T20:27:44Z")
I wanted to purchase some Elastic Swag, so I can follow my dream of shameless promotion of Elasticsearch. I was dismayed to find that I could not get through the cart without having to pick the $10 up sell of the Gift wrap. I think perhaps the use case of people shamelessly buying these products for themselves was not explored in its entirety. How can I purchase some swag from the store? It gets caught in a loop and will not let me pay for my order. Thank you Moderator for redirecting this to the appropriate board or authorities. Sincerely, The faithful. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [August 23, 2018, 3:06am UTC](https://discuss.elastic.co/t/elastic-store/145610/2 "2018-08-23T03:06:56Z")
Let me chase that up for you. ---
**Author:** ![luisaantonio](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/luisaantonio/32/34766_2.png) [@luisaantonio](https://discuss.elastic.co/u/luisaantonio)\ **Post date:** [August 23, 2018, 3:43am UTC](https://discuss.elastic.co/t/elastic-store/145610/3 "2018-08-23T03:43:35Z")
Hi, I'm sorry for this inconvenience. I help maintain the Elastic swag store. I've emailed the technical team to look into this as this should not be happening. In the meantime, can you please email me at [luisa@elastic.co](mailto:luisa@elastic.co) with what you were trying to purchase? I can help you put the order through. ---
**Author:** ![bigdamhero](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bigdamhero/32/34478_2.png) [@bigdamhero](https://discuss.elastic.co/u/bigdamhero)\ **Post date:** [August 23, 2018, 12:06pm UTC](https://discuss.elastic.co/t/elastic-store/145610/4 "2018-08-23T12:06:41Z")
I’m wondering if it might have been some kind of browser Issue, I did not test a different browser but ya. ---
**Author:** ![bigdamhero](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bigdamhero/32/34478_2.png) [@bigdamhero](https://discuss.elastic.co/u/bigdamhero)\ **Post date:** [August 23, 2018, 12:30pm UTC](https://discuss.elastic.co/t/elastic-store/145610/5 "2018-08-23T12:30:39Z")
Thank you !!! I took a screen shot. ![](https://us1.discourse-cdn.com/elastic/original/3X/f/8/f806b4a8ed3387a7ec8184ab34d7b7409485694c.png) ---
**Author:** ![luisaantonio](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/luisaantonio/32/34766_2.png) [@luisaantonio](https://discuss.elastic.co/u/luisaantonio)\ **Post date:** [August 23, 2018, 4:48pm UTC](https://discuss.elastic.co/t/elastic-store/145610/6 "2018-08-23T16:48:50Z")
I don't think its a browser issue. I tested it myself and the same thing is happening. I will need your shipping info etc in order to place the order otherwise, I can notify you once the issue has been addressed. Feel free to email your personal information directly to me, if you want to go that route. ---
**Author:** ![bigdamhero](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bigdamhero/32/34478_2.png) [@bigdamhero](https://discuss.elastic.co/u/bigdamhero)\ **Post date:** [August 23, 2018, 5:20pm UTC](https://discuss.elastic.co/t/elastic-store/145610/7 "2018-08-23T17:20:11Z")
Yea just notify me when its ok to use there is no rush on this. Then you don’t have to deal with my shipping and CC info. Thank you so much! Have an Awesome Day! ---
**Author:** ![luisaantonio](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/luisaantonio/32/34766_2.png) [@luisaantonio](https://discuss.elastic.co/u/luisaantonio)\ **Post date:** [August 24, 2018, 1:12am UTC](https://discuss.elastic.co/t/elastic-store/145610/8 "2018-08-24T01:12:13Z")
It's been fixed! Please go ahead and try placing the order at your convenience. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 4, 2022, 5:33am UTC](https://discuss.elastic.co/t/elastic-store/145610/9 "2022-11-04T05:33:40Z")