# Elastic Support Boundaries/Scope

**URL:** <https://discuss.elastic.co/t/elastic-support-boundaries-scope/74209>\
**Category:** Elasticsearch\
**Created:** [February 7, 2017, 11:08am UTC](https://discuss.elastic.co/t/elastic-support-boundaries-scope/74209 "2017-02-07T11:08:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KeithPark](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@KeithPark](https://discuss.elastic.co/u/KeithPark)\
**Post date:** [February 7, 2017, 11:08am UTC](https://discuss.elastic.co/t/elastic-support-boundaries-scope/74209/1 "2017-02-07T11:08:03Z")

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I am evaluating whether the project i am working on would benefit from taking Elastic support. I appreciate that there is a cost per node/ 10 nodes. Does this apply to every elastic node that uses the licenced features (ie Security) or is it based only on the Production Clusters? Or is there some middle ground?

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**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\
**Post date:** [February 7, 2017, 12:43pm UTC](https://discuss.elastic.co/t/elastic-support-boundaries-scope/74209/2 "2017-02-07T12:43:34Z")

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Hey

Support is based on the number of nodes in a cluster. There are different subscriptions, which allow you to use different commercial features inside of that supported cluster. I hope this clears things up a bit. If not, feel free to drop me a note or email to `sales@elastic.co` for further clarification.

--Alex

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 7, 2017, 12:43pm UTC](https://discuss.elastic.co/t/elastic-support-boundaries-scope/74209/3 "2017-03-07T12:43:39Z")

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Closed on March 7, 2017, 12:43pm UTC

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