# Elastic Support Portal beta

**URL:** <https://discuss.elastic.co/t/elastic-support-portal-beta/269304>\
**Category:** Meta Elastic\
**Created:** [April 6, 2021, 8:48am UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304 "2021-04-06T08:48:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Erwin\_Willemsen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/erwin_willemsen/32/84542_2.png) [@Erwin\_Willemsen](https://discuss.elastic.co/u/Erwin_Willemsen)\
**Post date:** [April 6, 2021, 8:48am UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304/1 "2021-04-06T08:48:47Z")

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Hi community, I have received an invite to participate in the Elastic Support beta. I am looking forward to this, however I would like to know if there is an indication of the workload involved. I need this to manage the hours.

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 6, 2021, 9:51pm UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304/2 "2021-04-06T21:51:37Z")

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Welcome to our community! 😃

Let me see if there's someone from the Support team that can reply here.

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**Author:** ![Erwin\_Willemsen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/erwin_willemsen/32/84542_2.png) [@Erwin\_Willemsen](https://discuss.elastic.co/u/Erwin_Willemsen)\
**Post date:** [April 15, 2021, 9:36am UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304/3 "2021-04-15T09:36:32Z")

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Hi Mark, thank you. Is there someone who can answer my question or give an estimate?

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 15, 2021, 11:16pm UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304/4 "2021-04-15T23:16:14Z")

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Please use the "Leave us feedback" link on the beta portal to ask questions for our Support team, that is the best approach for this 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 13, 2021, 11:17pm UTC](https://discuss.elastic.co/t/elastic-support-portal-beta/269304/5 "2021-05-13T23:17:13Z")

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