# Elastic Synthetic Recorder is not able to record the interaction with the company information dropdown

**URL:** <https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322>\
**Category:** Synthetics\
**Created:** [September 10, 2024, 1:38pm UTC](https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322 "2024-09-10T13:38:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sunil\_Mudliar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sunil_mudliar/32/137463_2.png) [@Sunil\_Mudliar](https://discuss.elastic.co/u/Sunil_Mudliar)\
**Post date:** [September 10, 2024, 1:38pm UTC](https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322/1 "2024-09-10T13:38:39Z")

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While automating the synthetic journey for an online shopping experience on the Business website, the script encounters an issue when trying to select company details from a dynamically loaded dropdown. The dropdown should populate company information based on input such as company name, KvK number, or address. However, the script fails to select the correct company from the dropdown list.

Step causing failure: After filling in the company name (e.g., "CZPB B.V.") in the "Bedrijfsnaam, postcode of KvK-nummer" field, the dropdown appears but the script is unable to select the appropriate company from the list.

Expected behavior: The script should select the company "CZPB B.V." from the dropdown based on provided input.

Actual behavior: The company dropdown does not auto-populate the correct selection, and the script fails to click the correct entry despite trying to use methods like getByText(), evaluate(), and waitForSelector().

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**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\
**Post date:** [September 11, 2024, 9:17pm UTC](https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322/2 "2024-09-11T21:17:47Z")

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Thanks so much for reaching out, @Sunil_Mudliar. Have you filed a [bug report](https://github.com/elastic/synthetics/issues/new?template=Blank+issue) on this yet?

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**Author:** ![Sunil\_Mudliar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sunil_mudliar/32/137463_2.png) [@Sunil\_Mudliar](https://discuss.elastic.co/u/Sunil_Mudliar)\
**Post date:** [September 13, 2024, 10:20am UTC](https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322/3 "2024-09-13T10:20:06Z")

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Yes @jessgarson .. I filled the bug report in Github

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**Author:** ![jessgarson](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jessgarson/32/129841_2.png) [@jessgarson](https://discuss.elastic.co/u/jessgarson)\
**Post date:** [September 13, 2024, 3:00pm UTC](https://discuss.elastic.co/t/elastic-synthetic-recorder-is-not-able-to-record-the-interaction-with-the-company-information-dropdown/366322/4 "2024-09-13T15:00:03Z")

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Thanks, @Sunil_Mudliar. Do you have a link to the bug that you filed? Have you heard back from anyone yet?