# Elastic Synthetics stuck in pending with private location

**URL:** https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587
**Category:** Synthetics
**Created:** [June 17, 2024, 4:00pm UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587 "2024-06-17T16:00:59Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![tuanlt7](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tuanlt7](https://discuss.elastic.co/u/tuanlt7)
#### Post date: [June 17, 2024, 4:00pm UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587/1 "2024-06-17T16:00:59Z")

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Dears support team,  
Ours elastic run on-premise  
We started Fleet Server and status Healthy follow UI guide:

> curl -L -O [https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.12.2-linux-x86\_64.tar.gz](https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.12.2-linux-x86_64.tar.gz)  
> tar xzvf elastic-agent-8.12.2-linux-x86\_64.tar.gz  
> cd elastic-agent-8.12.2-linux-x86\_64  
> ./elastic-agent install --url=   
> --fleet-server-es=   
> --fleet-server-service-token=   
> --fleet-server-policy=   
> --certificate-authorities=   
> --fleet-server-es-ca=   
> --fleet-server-cert=   
> --fleet-server-cert-key=   
> --fleet-server-port=8220

 ![fleet_server](https://us1.discourse-cdn.com/elastic/original/3X/7/3/7378791e983793954444e59ec901fb3ad01e0b87.png)  
In Synthetics we have already created Private Localtions with agent is above Fleet Server  
But when I create and start a HTTP monitor on above Private Location, It was stuck in pending  
Do not more logs for check, so I did NOT know the why  
Can you help me any suggestion?  
Ours Elastic version: v 8.12.2

BRs,  
Tuan - VinFast

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### Author: ![shahzad31](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shahzad31/32/51637_2.png) [@shahzad31](https://discuss.elastic.co/u/shahzad31)
#### Post date: [June 17, 2024, 7:54pm UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587/3 "2024-06-17T19:54:47Z")

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Hello, @tuanlt7 are you able to see any synthetics-\* index pattern documents in discover?  
Do you have any custom ingest pipelines, which is perhaps manipulating synthetics data?

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### Author: ![tuanlt7](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tuanlt7](https://discuss.elastic.co/u/tuanlt7)
#### Post date: [June 18, 2024, 3:13am UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587/4 "2024-06-18T03:13:27Z")

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Hi,  
Do not have any syncthetics-\* index in discover  
And we have some custom ingest pipeline  
How to check if they affect the data of synthetics?

BRs,

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### Author: ![emilioalvap](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/emilioalvap/32/99310_2.png) [@emilioalvap](https://discuss.elastic.co/u/emilioalvap)
#### Post date: [June 20, 2024, 10:27am UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587/5 "2024-06-20T10:27:03Z")

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Hi @tuanlt7,

Custom ingest pipelines are not recommended for Synthetics data streams, as they tend to break ingestion in ways that are not easily discoverable.  
Can you access the private location logs? If it's pipeline rejections, it should appear there.

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### Author: ![tuanlt7](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tuanlt7](https://discuss.elastic.co/u/tuanlt7)
#### Post date: [June 21, 2024, 2:12am UTC](https://discuss.elastic.co/t/elastic-synthetics-stuck-in-pending-with-private-location/361587/6 "2024-06-21T02:12:36Z")

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Thanks for your support,  
My issue have been resolved by removed ours custom ingest pipeline

BRs,
