# Elasticsearch 7.10 .zip installation, Windows service will not start

**URL:** <https://discuss.elastic.co/t/elasticsearch-7-10-zip-installation-windows-service-will-not-start/289629>\
**Category:** Elasticsearch\
**Created:** [November 18, 2021, 6:28pm UTC](https://discuss.elastic.co/t/elasticsearch-7-10-zip-installation-windows-service-will-not-start/289629 "2021-11-18T18:28:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![newschapmj1](https://avatars.discourse-cdn.com/v4/letter/n/dbc845/32.png) [@newschapmj1](https://discuss.elastic.co/u/newschapmj1)\
**Post date:** [November 18, 2021, 6:28pm UTC](https://discuss.elastic.co/t/elasticsearch-7-10-zip-installation-windows-service-will-not-start/289629/1 "2021-11-18T18:28:27Z")

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Followed the install steps.  
Installed Elastic as a service.

Started service.  
Service failed to start  
Nothing in the logs folders

Using dedicated service account (not local system)

System error log error 7034  
...service terminated unexpectedly

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<div class="post-metadata">

**Author:** ![newschapmj1](https://avatars.discourse-cdn.com/v4/letter/n/dbc845/32.png) [@newschapmj1](https://discuss.elastic.co/u/newschapmj1)\
**Post date:** [November 18, 2021, 6:31pm UTC](https://discuss.elastic.co/t/elasticsearch-7-10-zip-installation-windows-service-will-not-start/289629/2 "2021-11-18T18:31:42Z")

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Solution  
d:\Elasticsearch\logs should be populated

Remember to check the other logs  
c:\Elasticsearch-7.10.2\logs

...stderr.log  
Error: Temporary file directory userx\appdata\local\temp\7\Elasticsearch does not exist or is not accessible

Created the missing folder and the service started

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 16, 2021, 6:31pm UTC](https://discuss.elastic.co/t/elasticsearch-7-10-zip-installation-windows-service-will-not-start/289629/3 "2021-12-16T18:31:55Z")

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