# Elasticsearch cluster did not respond with license information

**URL:** https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457
**Category:** Kibana
**Created:** [July 2, 2019, 8:23am UTC](https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457 "2019-07-02T08:23:37Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![yeziblo](https://avatars.discourse-cdn.com/v4/letter/y/74df32/32.png) [@yeziblo](https://discuss.elastic.co/u/yeziblo)
#### Post date: [July 2, 2019, 8:23am UTC](https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457/1 "2019-07-02T08:23:37Z")

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Hi, everyone  
Today I upgraded ES and Kibana (5.4 to 6.8) followed the official documents.  
ES looks well, but Kibana got a error:

 ![123](https://us1.discourse-cdn.com/elastic/original/3X/a/d/ad80f6820f88d39c054a9f5531273294cee0a1d0.png)

Kibana log:

 ![456](https://us1.discourse-cdn.com/elastic/original/3X/7/8/78e15ae4582cd9728b59cb1c2edc5acbb341f4e4.png)

How can I solve this problem?

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### Author: ![jen-huang](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jen-huang/32/74327_2.png) [@jen-huang](https://discuss.elastic.co/u/jen-huang)
#### Post date: [July 2, 2019, 7:03pm UTC](https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457/2 "2019-07-02T19:03:47Z")

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What was your Elasticsearch license before upgrading? The troubleshooting steps in this thread may help, namely the last comment: [License Expired](https://discuss.elastic.co/t/license-expired/141872/12)

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### Author: ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)
#### Post date: [July 2, 2019, 7:14pm UTC](https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457/3 "2019-07-02T19:14:17Z")

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It sounds like you may have installed the OSS distribution. How did you install Elasticsearch?

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 30, 2019, 7:20pm UTC](https://discuss.elastic.co/t/elasticsearch-cluster-did-not-respond-with-license-information/188457/4 "2019-07-30T19:20:05Z")

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