# Elasticsearch response alway return total hits is 0?
**URL:** https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603
**Category:** Elasticsearch
**Created:** [April 8, 2021, 2:04pm UTC](https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603 "2021-04-08T14:04:55Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@NinhNM](https://discuss.elastic.co/u/NinhNM)
#### Post date: [April 8, 2021, 2:04pm UTC](https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603/1 "2021-04-08T14:04:55Z")
I have use ELS 7.11. I make single query with multiple conditions
Query:
```auto
{
"bool" : {
"filter" : [
{
"term" : {
"loa" : {
"value" : "2",
"boost" : 1.0
}
}
},
{
"term" : {
"gender" : {
"value" : "1",
"boost" : 1.0
}
}
}
],
"adjust_pure_negative" : true,
"boost" : 1.0
}
}
```
Response:
```auto
{
"took":16,
"timed_out":false,
"_shards":{
"total":1,
"successful":1,
"skipped":0,
"failed":0
},
"hits":{
"total":0,
"max_score":0.0,
"hits":[
{
"_index":"vnconnect_umuser",
"_type":"vnconnect_umuser",
"_id":"9354",
"_score":0.0,
"_source":{
"src":"Xác thực bởi quản trị viên",
"fullname":"Đào Xuân Sỹ",
"mobile":"0945631506",
"year":"1971",
"mail":"daoxuansy@quangtri.gov.vn",
"active_auth":null,
"@version":"1",
"um_id":9354,
"citizen_id":null,
"note":"lý do ",
"@timestamp":"2021-04-07T02:14:46.539Z",
"data_sources":"1",
"gender":"1",
"um_user_name":"76287372-efad-47cc-9922-ed5551985d34",
"dob":"19710505",
"birth_place":"Xã Sảng Tủng, Huyện Đồng Văn, Tỉnh Hà Giang",
"active":"1",
"identity":"197003872",
"time_removed":null,
"provider":"Vinaphone",
"loa":"Mức 2"
}
},
{
"_index":"vnconnect_umuser",
"_type":"vnconnect_umuser",
"_id":"2645",
"_score":0.0,
"_source":{
"src":"Dữ liệu tạo theo công văn",
"fullname":"fdsafsd",
"mobile":"03297438927",
"year":"2020",
"mail":null,
"active_auth":null,
"@version":"1",
"um_id":2645,
"citizen_id":null,
"note":"fdsads",
"@timestamp":"2021-04-07T02:14:46.564Z",
"data_sources":"2",
"gender":"1",
"um_user_name":"9241e762-4fdf-465a-a031-cf64e8f4b557",
"dob":"20200303",
"birth_place":"Xã Xuân Trường,Huyện Bảo Lạc,Tỉnh Cao Bằng",
"active":"1",
"identity":"043297438",
"time_removed":null,
"provider":null,
"loa":"2"
}
},
```
I want use total make pagination for website, response have data but hits:total always is 0
---
### Author:  [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [April 8, 2021, 2:17pm UTC](https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603/2 "2021-04-08T14:17:09Z")
Sorry but are you sure that you are using elasticsearch 7.11? The response object does not look like a 7.x response object...
What is the output of:
```auto
GET /
```
---
### Author:  [@NinhNM](https://discuss.elastic.co/u/NinhNM)
#### Post date: [April 9, 2021, 2:00am UTC](https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603/3 "2021-04-09T02:00:22Z")
thanks you @dadoonet, i change new version in setting and resolve issue
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [May 7, 2021, 2:00am UTC](https://discuss.elastic.co/t/elasticsearch-response-alway-return-total-hits-is-0/269603/4 "2021-05-07T02:00:56Z")
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