# Elasticsearch Service 7.4/7.3 wont start

**URL:** <https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842>\
**Category:** Elasticsearch\
**Created:** [October 9, 2019, 1:49pm UTC](https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842 "2019-10-09T13:49:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mike31mSalus](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mike31mSalus](https://discuss.elastic.co/u/Mike31mSalus)\
**Post date:** [October 9, 2019, 1:49pm UTC](https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842/1 "2019-10-09T13:49:29Z")

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Fresh install on Windows Server 2016, Java jre-8u211x64. The install completes perfectly fine, but when i attempt to start the "Elasticsearch" service it looks like it is starting then stops.

Below are the event logs of the service attempting to start:

Application: elasticsearch.exe  
Framework Version: v4.0.30319  
Description: The process was terminated due to an unhandled exception.  
Exception Info: Elastic.ProcessHosts.Process.StartupException  
at Elastic.ProcessHosts.Process.ProcessBase.HandleException(System.Exception)  
at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.Observer`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception)  
at System.Reactive.Linq.ObservableImpl.AsObservable`1+_[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at System.Reactive.AutoDetachObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnErrorCore(System.Exception)  
at System.Reactive.ObserverBase`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnError(System.Exception) at Elastic.ProcessHosts.Process.ObservableProcess+<>c__DisplayClass22_0.<CreateProcessExitSubscription>b__0(System.Reactive.EventPattern`1\<System.Object\>)  
at System.Reactive.AnonymousSafeObserver`1[[System.\_\_Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].OnNext(System.\_\_Canon)  
at System.EventHandler.Invoke(System.Object, System.EventArgs)  
at System.Diagnostics.Process.OnExited()  
at System.Diagnostics.Process.RaiseOnExited()  
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)  
at System.Threading.\_ThreadPoolWaitOrTimerCallback.PerformWaitOrTimerCallback(System.Object, Boolean)

Then:

Faulting application name: elasticsearch.exe, version: 7.3.0.0, time stamp: 0x5d38bb7f  
Faulting module name: KERNELBASE.dll, version: 10.0.14393.3269, time stamp: 0x5d9133fb  
Exception code: 0xe0434352  
Fault offset: 0x0000000000034c48  
Faulting process id: 0x1490  
Faulting application start time: 0x01d57ea84b830e15  
Faulting application path: C:\Program Files\Elastic\Elasticsearch\7.3.0\bin\elasticsearch.exe  
Faulting module path: C:\Windows\System32\KERNELBASE.dll  
Report Id: d23e5aba-f4e5-4c56-8a59-5fd0154f9e98  
Faulting package full name:  
Faulting package-relative application ID:

Any help would be greatly appriciated.

Thanks, Mike

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<div class="post-metadata">

**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\
**Post date:** [October 11, 2019, 1:23am UTC](https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842/2 "2019-10-11T01:23:16Z")

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Would you be able to show what's in the elasticsearch logs, by default at `%ALLUSERSPROFILE%\Elastic\Elasticsearch\logs\<cluster name>.log`, where `<cluster name>` is the name of the Elasticsearch cluster.

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<div class="post-metadata">

**Author:** ![Mike31mSalus](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mike31mSalus](https://discuss.elastic.co/u/Mike31mSalus)\
**Post date:** [October 17, 2019, 6:36pm UTC](https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842/3 "2019-10-17T18:36:29Z")

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I was able to get the services started, during the MSI install i was putting in the IP address of the server and this was causing the issue. When i left the IP address field blank during the installation the service was able to start.

Thanks,  
Mike

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 14, 2019, 6:36pm UTC](https://discuss.elastic.co/t/elasticsearch-service-7-4-7-3-wont-start/202842/4 "2019-11-14T18:36:32Z")

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