# Elasticsearch service - Kibana link results in 404 **URL:** \ **Category:** Elasticsearch\ **Created:** [January 22, 2021, 3:18am UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862 "2021-01-22T03:18:39Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Mike\_Connor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mike_connor/32/81788_2.png) [@Mike\_Connor](https://discuss.elastic.co/u/Mike_Connor)\ **Post date:** [January 22, 2021, 3:18am UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/1 "2021-01-22T03:18:39Z")
A few hours ago, my kibana session expired or I got kicked out. Now when I click the link from the deployment page on [clould.elastic.co](http://clould.elastic.co), I end up with a raw 404. ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/2/72db10363c43874205192b6a5caae13bd00e6357.png) A callback error? I have been having a bunch of problems with my deployments lately. Help please! ---
**Author:** ![Mike\_Connor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mike_connor/32/81788_2.png) [@Mike\_Connor](https://discuss.elastic.co/u/Mike_Connor)\ **Post date:** [January 22, 2021, 3:22am UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/2 "2021-01-22T03:22:18Z")
The `xxxx....` in the url is in place of the actual id. Just an extra precaution if it wasn't apparent. ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [January 22, 2021, 1:03pm UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/3 "2021-01-22T13:03:27Z")
Please see [https://www.elastic.co/cloud/elasticsearch-service/support](https://www.elastic.co/cloud/elasticsearch-service/support) on how to raise a support ticket for Elastic Cloud 🙂 ---
**Author:** ![Mike\_Connor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mike_connor/32/81788_2.png) [@Mike\_Connor](https://discuss.elastic.co/u/Mike_Connor)\ **Post date:** [January 22, 2021, 3:13pm UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/4 "2021-01-22T15:13:41Z")
Thank you. I have submitted a ticket. A number of times. I am stuck, so I am scrambling. ---
**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\ **Post date:** [January 22, 2021, 5:21pm UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/5 "2021-01-22T17:21:11Z")
Have you implemented any SSO / OIDC etc? Have you tried from a completely different browser? Have you cleared your cookies? Are you logging in with the elastic user or via the automatic login via the console? ![Screen Shot 2021-01-22 at 9.19.51 AM](https://us1.discourse-cdn.com/elastic/original/3X/f/1/f15c3797a2daa1b89355851288ed4bfad6f5b6c2.png) ---
**Author:** ![Mike\_Connor](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mike_connor/32/81788_2.png) [@Mike\_Connor](https://discuss.elastic.co/u/Mike_Connor)\ **Post date:** [January 22, 2021, 8:43pm UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/6 "2021-01-22T20:43:47Z")
I tried a few of those, with no success. I was using the link from the deployments page, so I assume it was using the session credentials from the [cloud.elastic.co](http://cloud.elastic.co) auth. I did email support and just got a reponse from them. They applied some change to Kibana and it is fixed now. @stephenb Thanks for the response anyway! ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 19, 2021, 8:44pm UTC](https://discuss.elastic.co/t/elasticsearch-service-kibana-link-results-in-404/261862/7 "2021-02-19T20:44:06Z")
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