# elasticsearch.UnsupportedProductError: The client noticed that the server is not Elasticsearch and we do not support this unknown product **URL:** \ **Category:** Elasticsearch\ **Created:** [October 4, 2023, 10:36am UTC](https://discuss.elastic.co/t/elasticsearch-unsupportedproducterror-the-client-noticed-that-the-server-is-not-elasticsearch-and-we-do-not-support-this-unknown-product/344379 "2023-10-04T10:36:05Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Arshdeep\_Singh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/arshdeep_singh/32/126250_2.png) [@Arshdeep\_Singh](https://discuss.elastic.co/u/Arshdeep_Singh)\ **Post date:** [October 4, 2023, 10:36am UTC](https://discuss.elastic.co/t/elasticsearch-unsupportedproducterror-the-client-noticed-that-the-server-is-not-elasticsearch-and-we-do-not-support-this-unknown-product/344379/1 "2023-10-04T10:36:05Z")
Here I'm trying to create a full sync between Django's database and Elastic Search. While running the command "python manage.py search\_index --create -f", I'm getting the error: ERROR: Traceback (most recent call last): File "C:\Users\arshdeep.singh.1\Projects\elastic-search\el\_search\manage.py", line 22, in main() File "C:\Users\arshdeep.singh.1\Projects\elastic-search\el\_search\manage.py", line 18, in main execute\_from\_command\_line(sys.argv) File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\django\core\management\__init_\_.py", line 442, in execute\_from\_command\_line utility.execute() File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\django\core\management\__init_\_.py", line 436, in execute self.fetch\_command(subcommand).run\_from\_argv(self.argv) File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\django\core\management\base.py", line 412, in run\_from\_argv self.execute(\*args, \*\*cmd\_options) File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\django\core\management\base.py", line 458, in execute output = self.handle(\*args, \*\*options) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\django\_elasticsearch\_dsl\management\commands\search\_index.py", line 301, in handle for index in self.es\_conn.indices.get\_alias().values(): ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\elasticsearch\_sync\client\utils.py", line 414, in wrapped return api(\*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^ File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\elasticsearch\_sync\client\indices.py", line 1942, in get\_alias return self.perform\_request( # type: ignore[return-value] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\elasticsearch\_sync\client\_base.py", line 389, in perform\_request return self.\_client.perform\_request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages\elasticsearch\_sync\client\_base.py", line 331, in perform\_request raise UnsupportedProductError( elasticsearch.UnsupportedProductError: The client noticed that the server is not Elasticsearch and we do not support this unknown product ---
**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\ **Post date:** [October 4, 2023, 10:45am UTC](https://discuss.elastic.co/t/elasticsearch-unsupportedproducterror-the-client-noticed-that-the-server-is-not-elasticsearch-and-we-do-not-support-this-unknown-product/344379/2 "2023-10-04T10:45:11Z")
Which version of Elasticsearch are you using? ---
**Author:** ![Arshdeep\_Singh](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/arshdeep_singh/32/126250_2.png) [@Arshdeep\_Singh](https://discuss.elastic.co/u/Arshdeep_Singh)\ **Post date:** [October 4, 2023, 11:15am UTC](https://discuss.elastic.co/t/elasticsearch-unsupportedproducterror-the-client-noticed-that-the-server-is-not-elasticsearch-and-we-do-not-support-this-unknown-product/344379/3 "2023-10-04T11:15:22Z")
Here the details are: Name: elasticsearch Version: 8.10.0 Summary: Python client for Elasticsearch Home-page: [GitHub - elastic/elasticsearch-py: Official Python client for Elasticsearch](https://github.com/elastic/elasticsearch-py) Author: Elastic Client Library Maintainers Author-email: [client-libs@elastic.co](mailto:client-libs@elastic.co) License: Apache-2.0 Location: C:\Users\arshdeep.singh.1\Projects\elastic-search\env\Lib\site-packages Requires: elastic-transport Required-by: django-elasticsearch-dsl-drf, elasticsearch-dsl ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 1, 2023, 11:16am UTC](https://discuss.elastic.co/t/elasticsearch-unsupportedproducterror-the-client-noticed-that-the-server-is-not-elasticsearch-and-we-do-not-support-this-unknown-product/344379/4 "2023-11-01T11:16:06Z")
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