# Elasticsearh failing at 3am

**URL:** <https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824>\
**Category:** Elasticsearch\
**Created:** [September 24, 2020, 1:34pm UTC](https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824 "2020-09-24T13:34:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![paulherk](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@paulherk](https://discuss.elastic.co/u/paulherk)\
**Post date:** [September 24, 2020, 1:34pm UTC](https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824/1 "2020-09-24T13:34:24Z")

</div>

The last 2 nights at ~3am elasticsearch stops and kibana hangs. the message in /var/log/messages is  
Unable to retrieve version information from Elasticsearch nodes

Any help would be greatly appreciated.

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [September 24, 2020, 1:40pm UTC](https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824/2 "2020-09-24T13:40:40Z")

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What is in the Elasticsearch logs around that time?

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<div class="post-metadata">

**Author:** ![paulherk](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@paulherk](https://discuss.elastic.co/u/paulherk)\
**Post date:** [September 24, 2020, 1:43pm UTC](https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824/3 "2020-09-24T13:43:46Z")

</div>

[2020-09-23T06:55:51.714+0000][1482][safepoint] Safepoint "G1Concurrent", Time since last: 646779250 ns, Reaching safepoint: 329420 ns, At safepoint: 2211553 ns, Total: 2540973 ns  
[2020-09-23T06:55:51.715+0000][1482][gc,marking] GC(50123) Concurrent Cleanup for Next Mark  
[2020-09-23T06:55:51.723+0000][1482][gc,marking] GC(50123) Concurrent Cleanup for Next Mark 8.157ms  
[2020-09-23T06:55:51.723+0000][1482][gc] GC(50123) Concurrent Cycle 1721.989ms  
[2020-09-23T06:56:10.415+0000][1482][safepoint] Safepoint "BulkRevokeBias", Time since last: 18698528072 ns, Reaching safepoint: 396304 ns, At safepoint: 1797244 ns, Total: 2193548 ns  
[2020-09-23T06:56:17.941+0000][1482][safepoint] Safepoint "BulkRevokeBias", Time since last: 7523640583 ns, Reaching safepoint: 514421 ns, At safepoint: 1724972 ns, Total: 2239393 ns  
[2020-09-23T06:56:38.828+0000][1482][safepoint] Safepoint "BulkRevokeBias", Time since last: 20885374837 ns, Reaching safepoint: 373970 ns, At safepoint: 1515062 ns, Total: 1889032 ns  
[2020-09-23T06:57:00.544+0000][1482][safepoint] Safepoint "BulkRevokeBias", Time since last: 21713047730 ns, Reaching safepoint: 625148 ns, At safepoint: 1688940 ns, Total: 2314088 ns  
[2020-09-23T06:57:06.236+0000][1482][safepoint] Safepoint "Cleanup", Time since last: 5687420298 ns, Reaching safepoint: 4856901 ns, At safepoint: 29255 ns, Total: 4886156 ns  
[2020-09-23T06:57:07.248+0000][1482][safepoint] Safepoint "Cleanup", Time since last: 1011420448 ns, Reaching safepoint: 538328 ns, At safepoint: 6996 ns, Total: 545324 ns  
[2020-09-23T06:57:11.097+0000][1482][gc,start] GC(50124) Pause Young (Normal) (G1 Evacuation Pause)  
[2020-09-23T06:57:11.101+0000][1482][gc,task] GC(50124) Using 8 workers of 8 for evacuation  
[2020-09-23T06:57:11.101+0000][1482][gc,age] GC(50124) Desired survivor size 139460608 bytes, new threshold 15 (max threshold 15)  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) Age table with threshold 15 (max threshold 15)  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 1: 15383472 bytes, 15383472 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 2: 637920 bytes, 16021392 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 3: 891320 bytes, 16912712 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 4: 305136 bytes, 17217848 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 5: 187136 bytes, 17404984 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 6: 296616 bytes, 17701600 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 7: 150120 bytes, 17851720 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 8: 570408 bytes, 18422128 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 9: 4008 bytes, 18426136 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 10: 134216 bytes, 18560352 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 11: 184752 bytes, 18745104 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 12: 150552 bytes, 18895656 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 13: 867224 bytes, 19762880 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 14: 133160 bytes, 19896040 total  
[2020-09-23T06:57:11.139+0000][1482][gc,age] GC(50124) - age 15: 332320 bytes, 20228360 total  
[2020-09-23T06:57:11.139+0000][1482][gc,phases] GC(50124) Pre Evacuate Collection Set: 1.9ms  
[2020-09-23T06:57:11.139+0000][1482][gc,phases] GC(50124) Merge Heap Roots: 3.2ms  
[2020-09-23T06:57:11.139+0000][1482][gc,phases] GC(50124) Evacuate Collection Set: 24.5ms  
[2020-09-23T06:57:11.139+0000][1482][gc,phases] GC(50124) Post Evacuate Collection Set: 8.4ms  
[2020-09-23T06:57:11.139+0000][1482][gc,phases] GC(50124) Other: 4.2ms  
[2020-09-23T06:57:11.139+0000][1482][gc,heap] GC(50124) Eden regions: 1047-\>0(1046)  
[2020-09-23T06:57:11.139+0000][1482][gc,heap] GC(50124) Survivor regions: 11-\>11(133)  
[2020-09-23T06:57:11.139+0000][1482][gc,heap] GC(50124) Old regions: 683-\>683  
[2020-09-23T06:57:11.139+0000][1482][gc,heap] GC(50124) Archive regions: 2-\>2  
[2020-09-23T06:57:11.139+0000][1482][gc,heap] GC(50124) Humongous regions: 153-\>153  
[2020-09-23T06:57:11.139+0000][1482][gc,metaspace] GC(50124) Metaspace: 120117K(129100K)-\>120117K(129100K) NonClass: 105856K(111104K)-\>105856K(111104K) Class: 14261K(17996K)-\>14261K(17996K)  
[2020-09-23T06:57:11.139+0000][1482][gc] GC(50124) Pause Young (Normal) (G1 Evacuation Pause) 3788M-\>1694M(5120M) 42.239ms  
[2020-09-23T06:57:11.139+0000][1482][gc,cpu] GC(50124) User=0.07s Sys=0.01s Real=0.04s  
[2020-09-23T06:57:11.139+0000][1482][safepoint] Safepoint "G1CollectForAllocation", Time since last: 3848750935 ns, Reaching safepoint: 317449 ns, At safepoint: 42385954 ns, Total: 42703403 ns  
[2020-09-23T06:57:47.907+0000][1482][safepoint] Safepoint "Cleanup", Time since last: 36766879094 ns, Reaching safepoint: 433248 ns, At safepoint: 6596 ns, Total: 439844 ns  
[2020-09-23T06:57:48.910+0000][1482][safepoint] Safepoint "Cleanup", Time since last: 1002688670 ns, Reaching safepoint: 483798 ns, At safepoint: 11707 ns, Total: 495505 ns  
[2020-09-23T06:57:52.924+0000][1482][safepoint] Safepoint "Cleanup", Time since last: 4013802994 ns, Reaching safepoint: 409705 ns, At safepoint: 9072 ns, Total: 418777 ns

And this is from this mornings /var/log/messages when it crashed

Sep 24 03:12:42 ST-WAZUH kibana[2801]: {"type":"response","@timestamp":"2020-09-24T07:12:42Z","tags":,"pid":2801,"method":"get","statusCode":302,"req":{"url":"/","method":"get","headers":{"user-agent":"check\_http/v2.2.1 (nagios-plugins 2.2.1)","connection":"close","accept":"_/_"},"remoteAddress":"172.16.75.170","userAgent":"172.16.75.170"},"res":{"statusCode":302,"responseTime":3,"contentLength":9},"message":"GET / 302 3ms - 9.0B"}  
Sep 24 03:13:02 ST-WAZUH filebeat[1466]: 2020-09-24T03:13:02.026-0400#011INFO#011[monitoring]#011log/log.go:145#011Non-zero metrics in the last 30s#011{"monitoring": {"metrics": {"beat":{"cpu":{"system":{"ticks":278580,"time":{"ms":6336}},"total":{"ticks":1202580,"time":{"ms":7445},"value":1202580},"user":{"ticks":924000,"time":{"ms":1109}}},"handles":{"limit":{"hard":262144,"soft":1024},"open":11},"info":{"ephemeral\_id":"dd1bb2e4-bf27-4954-803b-7944901ca109","uptime":{"ms":38341510}},"memstats":{"gc\_next":19016672,"memory\_alloc":13933272,"memory\_total":109574463744,"rss":106496},"runtime":{"goroutines":28}},"filebeat":{"events":{"active":58,"added":382,"done":324},"harvester":{"files":{"79d8e458-e676-4e17-9fed-6e19c1e6a92d":{"last\_event\_published\_time":"2020-09-24T03:13:01.997Z","last\_event\_timestamp":"2020-09-24T03:13:01.991Z","read\_offset":1508909,"size":2244221}},"open\_files":1,"running":1}},"libbeat":{"config":{"module":{"running":0}},"output":{"events":{"acked":324,"active":23,"batches":17,"total":347}},"pipeline":{"clients":1,"events":{"active":23,"published":347,"total":347},"queue":{"acked":324}}},"registrar":{"states":{"current":1,"update":324},"writes":{"success":16,"total":16}},"system":{"load":{"1":9.17,"15":4.4,"5":5.27,"norm":{"1":1.1463,"15":0.55,"5":0.6587}}}}}}  
Sep 24 03:13:34 ST-WAZUH filebeat[1466]: 2020-09-24T03:13:32.630-0400#011INFO#011[monitoring]#011log/log.go:145#011Non-zero metrics in the last 30s#011{"monitoring": {"metrics": {"beat":{"cpu":{"system":{"ticks":286530,"time":{"ms":7947}},"total":{"ticks":1211180,"time":{"ms":8594},"value":1211180},"user":{"ticks":924650,"time":{"ms":647}}},"handles":{"limit":{"hard":262144,"soft":1024},"open":12},"info":{"ephemeral\_id":"dd1bb2e4-bf27-4954-803b-7944901ca109","uptime":{"ms":38371527}},"memstats":{"gc\_next":19579680,"memory\_alloc":15043024,"memory\_total":109583425408,"rss":12288},"runtime":{"goroutines":27}},"filebeat":{"events":{"active":96,"added":205,"done":109},"harvester":{"files":{"79d8e458-e676-4e17-9fed-6e19c1e6a92d":{"last\_event\_published\_time":"2020-09-24T03:13:31.963Z","last\_event\_timestamp":"2020-09-24T03:13:31.963Z","read\_offset":835542,"size":901369}},"open\_files":1,"running":1}},"libbeat":{"config":{"module":{"running":0}},"output":{"events":{"acked":109,"active":27,"batches":6,"total":136}},"pipeline":{"clients":1,"events":{"active":133,"published":219,"total":219},"queue":{"acked":109}}},"registrar":{"states":{"current":1,"update":159},"writes":{"success":6,"total":7}},"system":{"load":{"1":12.95,"15":4.86,"5":6.55,"norm":{"1":1.6188,"15":0.6075,"5":0.8188}}}}}}  
Sep 24 03:13:55 ST-WAZUH kibana[2801]: {"type":"log","@timestamp":"2020-09-24T07:13:55Z","tags":["error","savedobjects-service"],"pid":2801,"message":"Unable to retrieve version information from Elasticsearch nodes."}  
Sep 24 03:13:55 ST-WAZUH kibana[2801]: {"type":"log","@timestamp":"2020-09-24T07:13:55Z","tags":["status","plugin:xpack\_main@7.8.1","error"],"pid":2801,"state":"red","message":"Status changed from green to red - Unable to retrieve version information from Elasticsearch nodes.","prevState":"green","prevMsg":"Ready"}  
Sep 24 03:13:55 ST-WAZUH kibana[2801]: {"type":"log","@timestamp":"2020-09-24T07:13:55Z","tags":["status","plugin:reporting@7.8.1","error"],"pid":2801,"state":"red","message":"Status changed from green to red - Unable to retrieve version information from Elasticsearch nodes.","prevState":"green","prevMsg":"Ready"}  
Sep 24 03:13:55 ST-WAZUH kibana[2801]: {"type":"log","@timestamp":"2020-09-24T07:13:55Z","tags":["status","plugin:spaces@7.8.1","error"],"pid":2801,"state":"red","message":"Status changed from green to red - Unable to retrieve version information from Elasticsearch nodes.","prevState":"green","prevMsg":"Ready"}

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 22, 2020, 1:43pm UTC](https://discuss.elastic.co/t/elasticsearh-failing-at-3am/249824/4 "2020-10-22T13:43:51Z")

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