# ELK installation on-premises **URL:** \ **Category:** Kibana\ **Created:** [July 5, 2024, 9:52am UTC](https://discuss.elastic.co/t/elk-installation-on-premises/362605 "2024-07-05T09:52:07Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![keerthi12](https://avatars.discourse-cdn.com/v4/letter/k/aca169/32.png) [@keerthi12](https://discuss.elastic.co/u/keerthi12)\ **Post date:** [July 5, 2024, 9:52am UTC](https://discuss.elastic.co/t/elk-installation-on-premises/362605/1 "2024-07-05T09:52:07Z")
Hi Team, We have successfully installed Elasticsearch and it is running in port 9200. Also, installed kibana but unable to face the kibana ui, facing the below issue. Kindly help in resolving this issue. Failed to fetch latest version of synthetics from registry: Error connecting to package registry: request to [https://epr.elastic.co/search?package=synthetics&prerelease=false&kibana.version=8.14.2](https://epr.elastic.co/search?package=synthetics&prerelease=false&kibana.version=8.14.2) failed, reason: getaddrinfo ENOTFOUND [epr.elastic.co](http://epr.elastic.co) Thanks ---
**Author:** ![Dzmitry](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dzmitry/32/65026_2.png) [@Dzmitry](https://discuss.elastic.co/u/Dzmitry)\ **Post date:** [July 8, 2024, 4:26pm UTC](https://discuss.elastic.co/t/elk-installation-on-premises/362605/2 "2024-07-08T16:26:37Z")
Hi @keerthi12 , First guess it that Kibana can't pull some artifacts from remote registry, maybe you block access to external resources from the machine where you host Kibana? You can try disabling Uptime plugin with ```auto xpack.uptime.enabled: false ``` Otherwise consider granting registry access from the machine where Kibana is hosted. Regards, Dima ---
**Author:** ![keerthi12](https://avatars.discourse-cdn.com/v4/letter/k/aca169/32.png) [@keerthi12](https://discuss.elastic.co/u/keerthi12)\ **Post date:** [July 9, 2024, 9:55am UTC](https://discuss.elastic.co/t/elk-installation-on-premises/362605/3 "2024-07-09T09:55:19Z")
Thank you.