# ELK SAAS Cluster turns red or yellow sometimes .. need to know the reason

**URL:** <https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-monitoring\
**Created:** [April 8, 2025, 2:23pm UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916 "2025-04-08T14:23:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![AKAM14](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AKAM14](https://discuss.elastic.co/u/AKAM14)\
**Post date:** [April 8, 2025, 2:23pm UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/1 "2025-04-08T14:23:22Z")

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My SAAS Cluster goes to red or yellow every often. After sometime it becomes ok. sometimes i get a message for Replica shards is missing .

where can i get the error for cluster going to red or yellow. and how to solve it.  
It is a ELK SAAS 8.13.1

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**Author:** ![AKAM14](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AKAM14](https://discuss.elastic.co/u/AKAM14)\
**Post date:** [April 9, 2025, 1:54am UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/3 "2025-04-09T01:54:52Z")

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Can someone give some thoughts or suggestions on this .

thanks  
AK

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**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2025, 5:14am UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/5 "2025-04-09T05:14:41Z")

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What is the full output of the [cluster stats API](https://www.elastic.co/guide/en/elasticsearch/reference/current/cluster-stats.html)?

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**Author:** ![AKAM14](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AKAM14](https://discuss.elastic.co/u/AKAM14)\
**Post date:** [April 9, 2025, 6:06am UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/6 "2025-04-09T06:06:30Z")

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Currently when i run the cluster, it is green. but it sometimes get to red or Yellow and i am unable to find the reason why it is getting in to red or yellow status

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<div class="post-metadata">

**Author:** ![AKAM14](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AKAM14](https://discuss.elastic.co/u/AKAM14)\
**Post date:** [April 9, 2025, 6:07am UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/7 "2025-04-09T06:07:45Z")

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Is there a location, where i can check the cluster logs. why it is red or yellow at a certain period of time

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**Author:** ![kishorkumar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/kishorkumar/32/132930_2.png) [@kishorkumar](https://discuss.elastic.co/u/kishorkumar)\
**Post date:** [November 13, 2025, 10:08pm UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/8 "2025-11-13T22:08:22Z")

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Here is link to read more about it: [Red or yellow cluster health status | Elastic Docs](https://www.elastic.co/docs/troubleshoot/elasticsearch/red-yellow-cluster-status)

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**Author:** ![RainTown](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/raintown/32/140206_2.png) [@RainTown](https://discuss.elastic.co/u/RainTown)\
**Post date:** [November 14, 2025, 9:05am UTC](https://discuss.elastic.co/t/elk-saas-cluster-turns-red-or-yellow-sometimes-need-to-know-the-reason/376916/9 "2025-11-14T09:05:12Z")

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> [@AKAM14](#):
>
> My SAAS Cluster …

Who provides / supports your cluster ?