# Encountered a retryable error

**URL:** <https://discuss.elastic.co/t/encountered-a-retryable-error/214078>\
**Category:** Elasticsearch\
**Created:** [January 7, 2020, 3:04pm UTC](https://discuss.elastic.co/t/encountered-a-retryable-error/214078 "2020-01-07T15:04:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Avlise](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@Avlise](https://discuss.elastic.co/u/Avlise)\
**Post date:** [January 7, 2020, 3:04pm UTC](https://discuss.elastic.co/t/encountered-a-retryable-error/214078/1 "2020-01-07T15:04:45Z")

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Hi everybody,

We are currently facing a performance problem with our logs.  
Sometimes we have some delay in the arrival of the logs, i've checked the logs to identify the problem. This is the message :

**[2020-01-07T15:30:24,946][ERROR][logstash.outputs.elasticsearch] Encountered a retryable error. Will Retry with exponential backoff {:code=\>500, :url=\>"[https://XXX/\_xpack/monitoring/\_bulk?system\_id=logstash&system\_api\_version=2&interval=1s](https://XXX/_xpack/monitoring/_bulk?system_id=logstash&system_api_version=2&interval=1s)"}**

I've googlised this error, but I've not found anything interstant for me with the error code 500.

Someone already faced this issue ?

Thanks, have a good day 🙂

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**Author:** ![William\_Brafford](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/william_brafford/32/51559_2.png) [@William\_Brafford](https://discuss.elastic.co/u/William_Brafford)\
**Post date:** [January 7, 2020, 3:24pm UTC](https://discuss.elastic.co/t/encountered-a-retryable-error/214078/2 "2020-01-07T15:24:54Z")

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Avlise,

Is this error from the Logstash logs? If so, I suspect that there is a corresponding error on the Elasticsearch server that may have more details.

-William

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**Author:** ![Avlise](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@Avlise](https://discuss.elastic.co/u/Avlise)\
**Post date:** [January 7, 2020, 3:32pm UTC](https://discuss.elastic.co/t/encountered-a-retryable-error/214078/3 "2020-01-07T15:32:16Z")

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Yes i see this error on the logstash logs.

I can see many errors in my elastic logs too, like :  
**[2020-01-07T16:29:34,448][WARN][o.e.x.m.e.l.LocalExporter] [SOC-sl01q4] unexpected error while indexing monitoring document at org.elasticsearch.transport.TcpTransport.handlerResponseError(TcpTransport.java:1258) [elasticsearch-6.5.2.jar:6.5.2]**

- Thomas

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 4, 2020, 3:32pm UTC](https://discuss.elastic.co/t/encountered-a-retryable-error/214078/4 "2020-02-04T15:32:21Z")

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