# Enroll command failed with exit code: 1 **URL:** \ **Category:** Elasticsearch\ **Tags:** fleet\ **Created:** [October 10, 2023, 1:06pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739 "2023-10-10T13:06:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jean-Claude](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jean-claude/32/7732_2.png) [@Jean-Claude](https://discuss.elastic.co/u/Jean-Claude)\ **Post date:** [October 10, 2023, 1:06pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/1 "2023-10-10T13:06:43Z")
Hello, i hope you are doing well This my infra ELASTIC ```auto v-elkmaster01.sys.u-bordeaux.fr v-elkmaster02.sys.u-bordeaux.fr v-elkmaster03.sys.u-bordeaux.fr p-elkhot01.sys.u-bordeaux.fr p-elkhot02.sys.u-bordeaux.fr p-elkwarm01.sys.u-bordeaux.fr ``` KIBANA `v-kibana01.sys.u-bordeaux.fr` Elastic has self-signed certificate kibana has public cerficate For Elasitc and kibana all is good Now i'm trying to set up a fleet server using kibana FLEET `v-elkfleet01.sys.u-bordeaux.fr` has a public certificate 1. Login to Kibana and navigate to Fleet\>Agents tab. 2. ``` Add host ip:https://elkfleet.sys.u-bordeaux.fr:8220. ``` 3. ``` Generate token and copy fleet server install command for windows. ``` 4. ``` Run agent install command and observe Error: enroll command failed with exit code: 1. ``` this is the command ```auto ./elastic-agent install --url=https://172.29.52.250:8220 \ --fleet-server-es=https://172.29.52.38:9200 \ --fleet-server-service-token= ************************************************ \ --fleet-server-policy=fleet-server-policy \ --fleet-server-es-ca-trusted-fingerprint= ******************************************* \ --certificate-authorities=/etc/elasticsearch/certs/Chain_Intermediate_Root_Sectigo.crt \ --fleet-server-cert=/etc/elasticsearch/certs/elkfleet_sys_u-bordeaux_fr.crt \ --fleet-server-cert-key=/etc/elasticsearch/certs/elkfleet_sys_u-bordeaux_fr.key \ --fleet-server-port=8220 ``` And the logs ```auto Elastic Agent will be installed at /opt/Elastic/Agent and will run as a service. Do you want to continue? [Y/n]:Y {"log.level":"info","@timestamp":"2023-10-10T14:54:09.416+0200","log.origin":{"file.name":"cmd/enroll_cmd.go","file.line":807},"message":"Fleet Server - Starting","ecs.version":"1.6.0"} {"log.level":"info","@timestamp":"2023-10-10T14:54:13.418+0200","log.origin":{"file.name":"cmd/enroll_cmd.go","file.line":807},"message":"Fleet Server - Waiting on fleet-server input to be added to policy: fleet-server-policy","ecs.version":"1.6.0"} Error: fleet-server failed: context canceled For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.10/fleet-troubleshooting.html Error: enroll command failed with exit code: 1 For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.10/fleet-troubleshooting.html ``` ---
**Author:** ![Julia\_Bardi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/julia_bardi/32/79463_2.png) [@Julia\_Bardi](https://discuss.elastic.co/u/Julia_Bardi)\ **Post date:** [October 10, 2023, 1:25pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/2 "2023-10-10T13:25:31Z")
Hi Jean-Claude, It seems something went wrong with the fleet-server-policy creation. Can you try to reset it with this API call from kibana console or curl? ```auto POST kbn:/api/internal/fleet/reset_preconfigured_agent_policies/fleet-server-policy ``` And after check that the result of this query has the inputs array populated? ```auto GET .fleet-policies/_search?q=policy_id:fleet-server-policy { "size": 1, "sort": [ { "revision_idx": { "order": "desc" } } ] } ``` ---
**Author:** ![Jean-Claude](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jean-claude/32/7732_2.png) [@Jean-Claude](https://discuss.elastic.co/u/Jean-Claude)\ **Post date:** [October 10, 2023, 1:38pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/3 "2023-10-10T13:38:24Z")
Hello Julia Thanks for the reply When i try this the reset command i got ```auto { "statusCode": 404, "error": "Not Found", "message": "Not Found" } ``` Is it normal ? ---
**Author:** ![Jean-Claude](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jean-claude/32/7732_2.png) [@Jean-Claude](https://discuss.elastic.co/u/Jean-Claude)\ **Post date:** [October 10, 2023, 2:25pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/4 "2023-10-10T14:25:17Z")
I don't understand why after deleting the fleet-server-policy via kibana -\> fleet -\> agent policy i see nothing but when icheck with ```auto GET .fleet-policies/_search?q=policy_id:fleet-server-policy { "size": 1, "sort": [ { "revision_idx": { "order": "desc" } } ] } ``` I got a result ---
**Author:** ![Julia\_Bardi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/julia_bardi/32/79463_2.png) [@Julia\_Bardi](https://discuss.elastic.co/u/Julia_Bardi)\ **Post date:** [October 10, 2023, 2:50pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/5 "2023-10-10T14:50:07Z")
The `.fleet-policies` index contains previous versions of the policy, even after deleted. The reset might not work if the agent policy was not preconfigured. You can try recreating a new agent policy with Fleet Server integration, and use the policy id when trying to enroll a Fleet Server. If you use the `Add Fleet Server` button on the UI, it should help guide with recreating the policy. ---
**Author:** ![Jean-Claude](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jean-claude/32/7732_2.png) [@Jean-Claude](https://discuss.elastic.co/u/Jean-Claude)\ **Post date:** [October 10, 2023, 3:31pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/6 "2023-10-10T15:31:50Z")
Thanks a lot it was a problem with fleet-server-policy After creating a new policy with a new name it works Best regards ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 7, 2023, 3:31pm UTC](https://discuss.elastic.co/t/enroll-command-failed-with-exit-code-1/344739/7 "2023-11-07T15:31:58Z")
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