# Enterprise Search encountered an internal server error

**URL:** <https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658>\
**Category:** Elastic Search\
**Tags:** crawler\
**Created:** [July 7, 2024, 2:11pm UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658 "2024-07-07T14:11:53Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![elitzur\_e](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/elitzur_e/32/48445_2.png) [@elitzur\_e](https://discuss.elastic.co/u/elitzur_e)\
**Post date:** [July 7, 2024, 2:11pm UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658/1 "2024-07-07T14:11:53Z")

</div>

we have been seeing: Enterprise Search encountered an internal server error. Please contact your system administrator if the problem persists.  
in the appsearch enterprise search (cloud) while running crawler. the amount of documents are very small (about 1000) . some pages DO get crawled but the app search seems to keep crashing. help!  
the deployment was done into our own azure account. and i was unable to create a ticket. the option is grayed out!  
i am using pay-as-u-go. and not a free account.

Please help

---

<div class="post-metadata">

**Author:** ![Carlos\_D](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carlos_d/32/126245_2.png) [@Carlos\_D](https://discuss.elastic.co/u/Carlos_D)\
**Post date:** [July 8, 2024, 10:05am UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658/2 "2024-07-08T10:05:24Z")

</div>

From #Elasticsearch to #Elastic Search

---

<div class="post-metadata">

**Author:** ![Carlos\_D](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carlos_d/32/126245_2.png) [@Carlos\_D](https://discuss.elastic.co/u/Carlos_D)\
**Post date:** [July 8, 2024, 10:05am UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658/3 "2024-07-08T10:05:24Z")

</div>

Added #crawler

---

<div class="post-metadata">

**Author:** ![Artem\_Shelkovnikov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/artem_shelkovnikov/32/134322_2.png) [@Artem\_Shelkovnikov](https://discuss.elastic.co/u/Artem_Shelkovnikov)\
**Post date:** [July 9, 2024, 10:28am UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658/4 "2024-07-09T10:28:34Z")

</div>

Hi elitzur\_e,

Can you elaborate a bit more about the deployment - do you deploy it via Elastic Cloud?

Do you have access to logs?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 6, 2024, 10:29am UTC](https://discuss.elastic.co/t/enterprise-search-encountered-an-internal-server-error/362658/5 "2024-08-06T10:29:32Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.