# \[ERROR\]\[elasticsearch-service\] Unable to retrieve version information from Elasticsearch nodes. self signed certificate

**URL:** <https://discuss.elastic.co/t/error-elasticsearch-service-unable-to-retrieve-version-information-from-elasticsearch-nodes-self-signed-certificate/376240>\
**Category:** Kibana\
**Tags:** docker\
**Created:** [March 21, 2025, 4:56pm UTC](https://discuss.elastic.co/t/error-elasticsearch-service-unable-to-retrieve-version-information-from-elasticsearch-nodes-self-signed-certificate/376240 "2025-03-21T16:56:57Z")\
**Posts on this page:** 2\
**Page:** 2

<div class="post-metadata">

**Author:** ![Rupavathi](https://avatars.discourse-cdn.com/v4/letter/r/58f4c7/32.png) [@Rupavathi](https://discuss.elastic.co/u/Rupavathi)\
**Post date:** [March 27, 2025, 6:08am UTC](https://discuss.elastic.co/t/error-elasticsearch-service-unable-to-retrieve-version-information-from-elasticsearch-nodes-self-signed-certificate/376240/21 "2025-03-27T06:08:12Z")

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I regenerated the cacerts and now I am able to get the response from postman client and also curl.  
elasticsearch:  
curl -X GET -u elastic:xxx --key /usr/share/elasticsearch/config/certs/elasticsearch.key --cert /usr/share/elasticsearch/config/certs/elasticsearch.crt --cacert /usr/share/elasticsearch/config/root/rootCA.crt [https://elasticsearch:9200](https://elasticsearch:9200)  
Enter PEM pass phrase:  
{  
"name" : "elasticsearch",  
"cluster\_name" : "elasticsearch",  
"cluster\_uuid" : "Ewq-9mZ8TyyZycn6g2lQ2g",  
"version" : {  
"number" : "8.14.0",  
"build\_flavor" : "default",  
"build\_type" : "tar",  
"build\_hash" : "8d96bbe3bf5fed931f3119733895458eab75dca9",  
"build\_date" : "2024-06-03T10:05:49.073003402Z",  
"build\_snapshot" : false,  
"lucene\_version" : "9.10.0",  
"minimum\_wire\_compatibility\_version" : "7.17.0",  
"minimum\_index\_compatibility\_version" : "7.0.0"  
},  
"tagline" : "You Know, for Search"  
}

Kibana:  
curl -X GET -u kibana\_system:xxx --key /usr/share/kibana/config/certs/kibana.key --cert /usr/share/kibana/config/certs/kibana.crt --cacert /usr/share/kibana/config/certs/root/rootCA.crt [https://elasticsearch:9200](https://elasticsearch:9200)  
Enter PEM pass phrase:  
{  
"name" : "elasticsearch",  
"cluster\_name" : "elasticsearch",  
"cluster\_uuid" : "Ewq-9mZ8TyyZycn6g2lQ2g",  
"version" : {  
"number" : "8.14.0",  
"build\_flavor" : "default",  
"build\_type" : "tar",  
"build\_hash" : "8d96bbe3bf5fed931f3119733895458eab75dca9",  
"build\_date" : "2024-06-03T10:05:49.073003402Z",  
"build\_snapshot" : false,  
"lucene\_version" : "9.10.0",  
"minimum\_wire\_compatibility\_version" : "7.17.0",  
"minimum\_index\_compatibility\_version" : "7.0.0"  
},  
"tagline" : "You Know, for Search"  
}

But in the kibana container console I am seeing this issue and also when I tried accessing the [https://localhost:5601](https://localhost:5601) throwing the below err  
Kibana server is not ready yet.

Kibana console log  
2025-03-27 11:29:46 [2025-03-27T05:59:46.340+00:00][ERROR][elasticsearch-service] Unable to retrieve version information from Elasticsearch nodes. error:1C800064:Provider routines::bad decrypt  
2025-03-27 11:29:47 [2025-03-27T05:59:47.558+00:00][INFO][plugins.screenshotting.chromium] Browser executable: /usr/share/kibana/node\_modules/@kbn/screenshotting-plugin/chromium/headless\_shell-linux\_x64/headless\_shell`

`

Any suggestion on this .  
Thanks

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<div class="post-metadata">

**Author:** ![RainTown](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/raintown/32/140206_2.png) [@RainTown](https://discuss.elastic.co/u/RainTown)\
**Post date:** [March 27, 2025, 10:21am UTC](https://discuss.elastic.co/t/error-elasticsearch-service-unable-to-retrieve-version-information-from-elasticsearch-nodes-self-signed-certificate/376240/22 "2025-03-27T10:21:19Z")

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I’m on holidays now so I can’t answer.

You might want to look at service account tokens but honestly, not meaning to be harsh, I think you are trying to run before you can walk. You are clearly unfamiliar with some things here. I suggest just to keep it as simple as possible for now.

Good luck.

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