# Error installing plugin shield in Kibana

**URL:** <https://discuss.elastic.co/t/error-installing-plugin-shield-in-kibana/61267>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-security\
**Created:** [September 22, 2016, 2:13pm UTC](https://discuss.elastic.co/t/error-installing-plugin-shield-in-kibana/61267 "2016-09-22T14:13:49Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![scosta](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@scosta](https://discuss.elastic.co/u/scosta)\
**Post date:** [September 22, 2016, 2:13pm UTC](https://discuss.elastic.co/t/error-installing-plugin-shield-in-kibana/61267/1 "2016-09-22T14:13:49Z")

</div>

Good Morning. I'm having trouble putting an authentication method for login and password in my Kibana interface. When I install the shield plugin returns me the error:

**root@elk:/opt/kibana# bin/kibana plugin --install kibana/shield/latest**  
**Installing shield**  
**Attempting to extract from [https://download.elastic.co/kibana/shield/shield-latest.tar.gz](https://download.elastic.co/kibana/shield/shield-latest.tar.gz)**  
**Downloading 6118205 bytes....................**  
**Extraction complete**  
**Optimizing and caching browser bundles...**  
**Plugin installation was unsuccessful due to error "unknown export types chromeNavControls in plugin shield"**

Kibana : 4.3.1  
ElasticSearch : 2:40

---

<div class="post-metadata">

**Author:** ![LeeDr](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leedr/32/9289_2.png) [@LeeDr](https://discuss.elastic.co/u/LeeDr)\
**Post date:** [October 10, 2016, 7:30pm UTC](https://discuss.elastic.co/t/error-installing-plugin-shield-in-kibana/61267/2 "2016-10-10T19:30:17Z")

</div>

Hi Samuel,

I think you might have some versioning problems. Your version of Kibana and Elasticsearch are not guaranteed to be compatible. See;  
[https://www.elastic.co/support/matrix#show\_compatibility](https://www.elastic.co/support/matrix#show_compatibility)  
(look at the PRODUCT COMPATIBLY section)

If you're really on Elasticsearch 2.4.0, then you should be using the latest Kibana release 4.6.1 from [https://www.elastic.co/downloads/kibana](https://www.elastic.co/downloads/kibana)

The next issue could be that kibana/shield/latest probably wouldn't be correct for that older version of Kibana.

It's important that the Elasticsearch Shield plugin and the Kibana Shield plugin are in sync.

Regards,  
Lee

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 1:41pm UTC](https://discuss.elastic.co/t/error-installing-plugin-shield-in-kibana/61267/3 "2017-07-06T13:41:40Z")

</div>


