# Error: Invalid response when creating PDF report from dashboard

**URL:** <https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572>\
**Category:** Kibana\
**Created:** [March 31, 2025, 7:59am UTC](https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572 "2025-03-31T07:59:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rara01](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rara01/32/141824_2.png) [@rara01](https://discuss.elastic.co/u/rara01)\
**Post date:** [March 31, 2025, 7:59am UTC](https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572/1 "2025-03-31T07:59:31Z")

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Hi,

I'm using elastic cloud. This morning i got error regarding no report from watcher, that is sending post request for pdf report from dashboard. First error is that watcher script has ::es\_redacted:: password, which seems as long going error in watcher.  
After this, i decided to generate report manually, which resulted in this error:  
Error: invalid response!  
at reporting\_api\_client\_ReportingAPIClient.createReportingJob ([https://pd.kb.us-central1.gcp.cloud.es.io:9243/3bc2979d1d65/bundles/plugin/reporting/1.0.0/reporting.plugin.js:2:14429](https://pd.kb.us-central1.gcp.cloud.es.io:9243/3bc2979d1d65/bundles/plugin/reporting/1.0.0/reporting.plugin.js:2:14429))

Can someone please help with this error?  
Thank you

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<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [March 31, 2025, 8:12am UTC](https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572/2 "2025-03-31T08:12:27Z")

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I don't know about this specific error but I remember that when using reporting in the past, I had to increase the Kibana instance size from 1gb of RAM to 4gb.  
May be try this?

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<div class="post-metadata">

**Author:** ![rara01](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rara01/32/141824_2.png) [@rara01](https://discuss.elastic.co/u/rara01)\
**Post date:** [April 1, 2025, 7:10am UTC](https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572/3 "2025-04-01T07:10:43Z")

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Unfortunately I'm not able to do that as fast response, as it would incur additional cost for elastic cloud, and that needs to be approved. I was hoping for some setting or different solution, but thank you for this info, will try to push that in longer term.

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**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [April 1, 2025, 10:10am UTC](https://discuss.elastic.co/t/error-invalid-response-when-creating-pdf-report-from-dashboard/376572/4 "2025-04-01T10:10:55Z")

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I think that you can increase the size of the instance for some minutes, run the test and then decrease the size back to its original value. Or try with another cluster?
