# ERROR - Kibana Canvas email Reporting via Watcher **URL:** \ **Category:** Elasticsearch\ **Tags:** elastic-stack-reporting\ **Created:** [August 12, 2021, 5:18pm UTC](https://discuss.elastic.co/t/error-kibana-canvas-email-reporting-via-watcher/281234 "2021-08-12T17:18:29Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![keshara](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/keshara/32/63979_2.png) [@keshara](https://discuss.elastic.co/u/keshara)\ **Post date:** [August 12, 2021, 5:18pm UTC](https://discuss.elastic.co/t/error-kibana-canvas-email-reporting-via-watcher/281234/1 "2021-08-12T17:18:30Z")
Hi, My use case is to automate email report via Watcher from a kibana Canvas report. ELK Stack =\> 7.14.0 I have already build a Canvas report. And from this same Canvas report I copied automatically generated Watcher context that help me to automate sending the report via e-mail as attachment. Now when I Execute the Watcher simulator manually, It perfectly create the report and send it as a email attachment. All work to perfection. However, when the Watcher execute it on its own trigger interval It throws the following error. ```auto "message":"[security_exception: [security_exception] Reason: unable to authenticate user [custom_reporting_user] for REST request [/_security/_authenticate]]: unable to authenticate user [custom_reporting_user] for REST request [/_security/_authenticate]" ``` See the full error here ```auto [2021-08-12T11:51:10,908][ERROR][o.e.x.w.a.e.ExecutableEmailAction] [elastic.local] failed to execute action [b56bbc5e-ac3a-4387-8e0c-9b3fcdc9555d/email_admin] org.elasticsearch.ElasticsearchException: Watch[b56bbc5e-ac3a-4387-8e0c-9b3fcdc9555d] reporting[Report.pdf] Error response when trying to trigger reporting generation host[172.88.41.18], port[5601] method[POST], path[/api/reporting/generate/printablePdf], response[status=[401], headers=[[date: [Thu, 12 Aug 2021 15:50:24 GMT]], [content-length: [297]], [kbn-name: [elastic.local]], [keep-alive: [timeout=120]], [kbn-license-sig: [27cff87299da52c6010e984e859132fa22edda1a0b46a6e398763e8a3dea229f]], [x-content-type-options: [nosniff]], [referrer-policy: [no-referrer-when-downgrade]], [connection: [keep-alive]], [content-type: [application/json; charset=utf-8]], [cache-control: [private, no-cache, no-store, must-revalidate]]], body=[{"statusCode":401,"error":"Unauthorized","message":"[security_exception: [security_exception] Reason: unable to authenticate user [custom_reporting_user] for REST request [/_security/_authenticate]]: unable to authenticate user [custom_reporting_user] for REST request [/_security/_authenticate]"}]] at org.elasticsearch.xpack.watcher.notification.email.attachment.ReportingAttachmentParser.requestReportGeneration(ReportingAttachmentParser.java:262) ~[x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.notification.email.attachment.ReportingAttachmentParser.toAttachment(ReportingAttachmentParser.java:164) ~[x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.notification.email.attachment.ReportingAttachmentParser.toAttachment(ReportingAttachmentParser.java:53) ~[x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.actions.email.ExecutableEmailAction.execute(ExecutableEmailAction.java:63) [x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.core.watcher.actions.ActionWrapper.execute(ActionWrapper.java:166) [x-pack-core-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.execution.ExecutionService.executeInner(ExecutionService.java:534) [x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.execution.ExecutionService.execute(ExecutionService.java:320) [x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.execution.ExecutionService.lambda$executeAsync$5(ExecutionService.java:421) [x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.xpack.watcher.execution.ExecutionService$WatchExecutionTask.run(ExecutionService.java:627) [x-pack-watcher-7.14.0.jar:7.14.0] at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingRunnable.run(ThreadContext.java:673) [elasticsearch-7.14.0.jar:7.14.0] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130) [?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630) [?:?] at java.lang.Thread.run(Thread.java:831) [?:?] ``` Watcher Rule ```auto { "trigger": { "schedule": { "interval": "5m" } }, "input": { "none": {} }, "condition": { "always": {} }, "actions": { "email_admin": { "email": { "profile": "standard", "attachments": { "Report.pdf": { "reporting": { "url": "https://172.88.41.18:5601/api/reporting/generate/printablePdf?jobParams=%28browserTimezone%3AAsia%2FKuala_Lumpur%2Clayout%3A%28dimensions%3A%28height%3A792%2Cwidth%3A612%29%2Cid%3Acanvas%2Cselectors%3A%28itemsCountAttribute%3Adata-shared-items-count%2CrenderComplete%3A%5Bdata-shared-item%5D%2Cscreenshot%3A%5Bdata-shared-items-container%5D%2CtimefilterDurationAttribute%3Adata-shared-timefilter-duration%29%29%2CobjectType%3A%27canvas%20workpad%27%2CrelativeUrls%3A%21%28%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F1%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F2%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F3%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F4%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F5%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F6%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F7%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F8%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F9%2C%2Fapp%2Fcanvas%23%2Fexport%2Fworkpad%2Fpdf%2Fworkpad-6f12432a-ff60-4545-8029-7da11667dfa8%2Fpage%2F10%29%2Ctitle%3ATest%29", "retries": 40, "interval": "300s", "auth": { "basic": { "username": "custom_reporting_user", "password": "::es_encrypted::/2GcP+B+xxxxxxxxxxxxxxxxxx" } } } } }, "to": [ "user@example.com" ], "subject": "Report" } } } } ``` @spinscale If you are busy, not a hurry. If not, can you please help us to fix this issue. Thanks in advanced. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 9, 2021, 5:19pm UTC](https://discuss.elastic.co/t/error-kibana-canvas-email-reporting-via-watcher/281234/2 "2021-09-09T17:19:08Z")
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