# Error: Loading chunk 12 failed **URL:** \ **Category:** Kibana\ **Created:** [January 25, 2022, 5:43am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304 "2022-01-25T05:43:34Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![zhangbiaozb](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zhangbiaozb](https://discuss.elastic.co/u/zhangbiaozb)\ **Post date:** [January 25, 2022, 5:43am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/1 "2022-01-25T05:43:34Z")
I confirm the elistic and kibana are installled correctly in Oracle Linux 7.9. But when I visit the kibana page, the error show: ```auto Version: 7.16.3 Build: 46336 Error: Loading chunk 12 failed. (error: http://168.138.163.160:5601/46336/bundles/plugin/infra/8.0.0/infra.chunk.12.js) i.e@http://168.138.163.160:5601/46336/bundles/plugin/infra/8.0.0/infra.plugin.js:2:828 setup@http://168.138.163.160:5601/46336/bundles/plugin/infra/8.0.0/infra.plugin.js:2:57945 setup@http://168.138.163.160:5601/46336/bundles/core/core.entry.js:8:162197 setup@http://168.138.163.160:5601/46336/bundles/core/core.entry.js:8:165119 setup@http://168.138.163.160:5601/46336/bundles/core/core.entry.js:8:201688 ``` ---
**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\ **Post date:** [January 25, 2022, 6:35pm UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/2 "2022-01-25T18:35:15Z")
Hi, are there any messages shown in the Kibana server logs? Have you installed any 3rd party plugins? ---
**Author:** ![zhangbiaozb](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zhangbiaozb](https://discuss.elastic.co/u/zhangbiaozb)\ **Post date:** [January 26, 2022, 6:05am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/3 "2022-01-26T06:05:25Z")
No any 3rd party plugins is installed. Which logs record the page error log ? ---
**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\ **Post date:** [January 26, 2022, 6:02pm UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/4 "2022-01-26T18:02:18Z")
Hi, you'll want to focus on the logs generated by the Kibana server, not the "page". When Kibana starts up, it may be logging warnings or errors that could give clues for problems happening later. Also, can you confirm how Kibana was installed? Was it built from source? Downloaded from [elastic.co](http://elastic.co)? Installed via rpm/yum? ---
**Author:** ![zhangbiaozb](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zhangbiaozb](https://discuss.elastic.co/u/zhangbiaozb)\ **Post date:** [January 27, 2022, 8:23am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/5 "2022-01-27T08:23:43Z")
"/usr/share/Elasticsearch/bin/Elasticsearch-plugin install mobz/Elasticsearch-head" This command run fail. Should the plugin be installed in Elasticsearch Server? I visit ES server and show: ![ES](https://us1.discourse-cdn.com/elastic/original/3X/6/f/6f22ac3615f5068c33f80fa5fa89cc06b0487851.jpeg) ---
**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\ **Post date:** [February 3, 2022, 2:35pm UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/6 "2022-02-03T14:35:54Z")
I'm not sure if this is the why Kibana is erroring, but it looks like you are using a 3rd party plugin: [GitHub - mobz/elasticsearch-head: A web front end for an elastic search cluster](https://github.com/mobz/elasticsearch-head) The command you shared is labeled as not supported: [GitHub - mobz/elasticsearch-head: A web front end for an elastic search cluster](https://github.com/mobz/elasticsearch-head#running-as-a-plugin-of-elasticsearch-deprecated) > - for Elasticsearch 5.x, 6.x, and 7.x: site plugins are not supported. Run [as a standalone server](https://github.com/mobz/elasticsearch-head#running-with-built-in-server) ---
**Author:** ![zhangbiaozb](https://avatars.discourse-cdn.com/v4/letter/z/bc8723/32.png) [@zhangbiaozb](https://discuss.elastic.co/u/zhangbiaozb)\ **Post date:** [February 10, 2022, 5:54am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/7 "2022-02-10T05:54:38Z")
I think you are right. I set up the ELK succesfully on another VM. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 10, 2022, 5:55am UTC](https://discuss.elastic.co/t/error-loading-chunk-12-failed/295304/8 "2022-03-10T05:55:12Z")
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